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Me and my girlfriend were having problems with her grandparent's PC with Symantec. Usually it does a great job (better than any of the anti-virus programs I've tried), but this time was a bit different. Anytime the realtime protection was enabled, the PC wouldn't connect to AOL. It was giving us major problems. We disabled Symantec and the Internet troubles fixed immediately.
I'm not sure if it's a new Symantec update that's causing it, but it's worth a try! I'd close out Symantec completely and see if that helps.
-Lasereth
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"A Darwinian attacks his theory, seeking to find flaws. An ID believer defends his theory, seeking to conceal flaws." -Roger Ebert
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