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Old 01-26-2005, 10:16 PM   #1 (permalink)
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Location: Louisiana
1st prob with firefox.. pfft

k was surfing reading up on some world of warcraft info .. shut it down went got coffee.. i got back and launched firefox and bam..

all my bookmarks are gone. no history. browser resets to some start page for firefox.. what gives? some trial wear out or something.. now i gotta find every site ive gone to and bookmarked in the last 7 mos and put them all in again.. sigh..
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Old 01-26-2005, 11:12 PM   #2 (permalink)
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I've heard of this happening once or twice, but I don't know what causes it I'm sure with something that serious that they're working on it, but I can't really say much else besides for that. It's not a common occurance though, that's for sure.
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Old 01-26-2005, 11:26 PM   #3 (permalink)
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There's been a ton of discussions about these very issues. I suffered the same problems when i loaded 1.0. Check for the bookmarks under the mozilla firefox bookmarks.html file. They may be there. It is also possible that you may have inadvertantly exported them to your IE favorites.

Go to Mozilline forums. http://forums.mozillazine.org/.

Do a search there. You will find an enormous amount of info about this very issue. The new Bugzilla i belive addresses this issue as well. (at least i think it does). good luck.

edit- your bookmarks ARE there. You didnt lose then. You just have to hunt and peck around to find them.

Last edited by Mobo123; 01-26-2005 at 11:30 PM..
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Old 01-26-2005, 11:44 PM   #4 (permalink)
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I'm not a big fan of firefox, just isn't my fancy, but something has to be done with IE or I may be making a switch.
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Old 01-27-2005, 01:36 AM   #5 (permalink)
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Quote:
Originally Posted by he_haha
I'm not a big fan of firefox, just isn't my fancy, but something has to be done with IE or I may be making a switch.
Doesn't really contribute to the discussion in this thread, but I'll address it anyway.

There are lots of options besides Firefox. <a href="http://kmeleon.sourceforge.net/">K-Meleon</a> and <a href="http://www.opera.com/">Opera</a> to name a couple.
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Old 01-27-2005, 02:57 AM   #6 (permalink)
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I've heard of similar things happening.. but with Thunderbird. All of a sudden all your mail and everything is just gone. I wonder if there is an issue with the code that the two of them use?

We almost need a sticky thread saying "Best Browser?" or "Talk About Browsers Here".. just to cut out all the random comments that pop up in every firefox/IE thread.
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Old 01-27-2005, 06:29 AM   #7 (permalink)
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Is everything fixed yet, or do you still need help recovering from this problem?
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Old 01-27-2005, 06:41 AM   #8 (permalink)
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Use Bookmark Syncronizer if you have access to an FTP site. Back up your bookmarks.html file regularly. Hell, back up your Documents and Settings\<user> directory regularly.

he_haha - if you don't like Firefox, use Opera. There is no reason to keep using Internet Explorer, especially when there are alternatives that use mshtml such as MyIE2 and Avant Browser.

While they still use Microsoft's rendering engine (which does have bugs), they seem to be more usable (and maybe less bug-prone?) than the original Internet Explorer (but you're still not safe from exploitation of HTML code) because they have tabbed browsing, amongst other features.

Oh, and you'll have to wait until Longhorn comes out for Microsoft to do anything about Internet Explorer.

What, you thought that putting IE on every desktop actually meant that they would fix bugs regularly?
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Old 01-27-2005, 06:53 AM   #9 (permalink)
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the problem may be that you switched firefox profiles, or somehow created a new one. everything's still there, for sure. you may need to look and find out if you have another profile on there and delete it to restore back to the old one.
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Old 01-27-2005, 09:48 AM   #10 (permalink)
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I had this happen with Firefox once before also. Somehow, it decided I had switched profiles and presented me with a blank slate. In my case rebooting my PC was all it took for all of my settings, bookmarks, etc to revert back to normal.
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Old 01-27-2005, 03:14 PM   #11 (permalink)
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I remember something liked this happened once to me back when this browser was called pheonix (probably a different problem though) go .mozilla dir..or (User)/Application data/firefox(or mozilla, can't remember)/ and if your bookmarks.html is still their just import inside of firefox...and you might want to file a bug report...
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Old 01-27-2005, 03:49 PM   #12 (permalink)
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Same thing happen to once but when it the browser asked me if i wan't to start a new or use my default.
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Old 01-27-2005, 04:02 PM   #13 (permalink)
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This happened to me once too, but for no apparent reason. Apparently its a tic Firefox has. I have my bookmarks printed out just in case it happens again.
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Old 01-28-2005, 07:28 PM   #14 (permalink)
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This has happened to me three times. I now keep a backup in a "misc" folder on my desktop. Doesn't bother me much.
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Old 01-28-2005, 07:33 PM   #15 (permalink)
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So weird, this JUST happened to me, of course, I go to post it on TFP, tons of others, same problem. I'm going to try and reboot in a bit, maybe theyll be back, unfortunately, I already messed around and worked on remembering mine. Wonder if I'll have all duplicates after I reboot.
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Old 02-01-2005, 06:11 AM   #16 (permalink)
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well it even reset my home page.. its like it delete itself and put in a blank fresh copy.. its ok i backed up my faves a while back only lost a few one being that cool per. table interactive site.. sigh

granted this is the first flub ive seen yet with it.. so im ok and still using it.
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It means only one thing, and everything: Cut. Once committed to fight, Cut. Everything else is secondary. Cut. That is your duty, your purpose, your hunger. There is no rule more important, no commitment that overrides that one. Cut. The lines are a portrayal of the dance. Cut from the void, not from bewilderment. Cut the enemy as quickly and directly as possible. Cut with certainty. Cut decisively, resoultely. Cut into his strength. Flow through the gaps in his guard. Cut him. Cut him down utterly. Don't allow him a breath. Crush him. Cut him without mercy to the depth of his spirit. It is the balance to life: death. It is the dance with death. It is the law a war wizard lives by, or he dies.
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Old 02-01-2005, 06:21 AM   #17 (permalink)
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When you lost your bookmarks, do you recall seeing a message pop up asking you to choose or create a profile? This happens if you quit Firefox, but the process doesn't end. When you try to start Firefox again, it sees that your profile is already in use and asks you to use another one.

I suspect that you have accidentally created a new profile. Find the old stuff as follows:
Quote:
* On Windows XP/2000, the path is usually %AppData%\Mozilla\Firefox\Profiles\xxxxxxxx.default\, where xxxxxxxx is a random string of 8 characters. Just browse to C:\Documents and Settings\[User Name]\Application Data\Mozilla\Firefox\Profiles\ and the rest should be obvious.
* On Windows 95/98/Me, the path is usually C:\WINDOWS\Application Data\Mozilla\Firefox\Profiles\xxxxxxxx.default\
* On Linux, the path is usually ~/.mozilla/firefox/xxxxxxxx.default/
* On Mac OS X, the path is usually ~/Library/Application Support/Firefox/Profiles/xxxxxxxx.default/
There is some discussion as to how to make it more obvious to the end user that this is what happened; hopefully, it'll be better in version 1.1.
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Old 02-01-2005, 06:44 AM   #18 (permalink)
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woot yeah thats was it thanks.. grr so is this windows fault ?
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It means only one thing, and everything: Cut. Once committed to fight, Cut. Everything else is secondary. Cut. That is your duty, your purpose, your hunger. There is no rule more important, no commitment that overrides that one. Cut. The lines are a portrayal of the dance. Cut from the void, not from bewilderment. Cut the enemy as quickly and directly as possible. Cut with certainty. Cut decisively, resoultely. Cut into his strength. Flow through the gaps in his guard. Cut him. Cut him down utterly. Don't allow him a breath. Crush him. Cut him without mercy to the depth of his spirit. It is the balance to life: death. It is the dance with death. It is the law a war wizard lives by, or he dies.
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Old 02-01-2005, 07:02 AM   #19 (permalink)
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Yes and no. If you are interested in the details, read Bug 253950 - When the default profile is locked on startup, UI needs to be less confusing.
Quote:
When you start up Firefox, if the existing profile is locked, Firefox brings up
a Choose User Profile wizard without explaining why. I've found that novice
users are completely bewildered by this dialog and often end up creating a new
profile without understanding what they are doing. In our environment the
browser then doesn't work, because the new profile doesn't have the correct
proxy server configuration, and I then have to fix it for them - this is
creating a lot of work for me!
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Old 02-08-2005, 08:05 PM   #20 (permalink)
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bookmarks...dissapeared...

Hello all, well basically my problem is, earlier on I was using my laptop to stick some songs into itunes and look at my email... when I went back to the com about an hour later all my bookmarks have just...gone. I'm using firefox 1.0 and havnt installed or uninstalled anything or done really anything serious since they were last there... any ideas anyone?

/edit: Just looked through some more searches on this on here and found a few more people with a similar problem, but nothing that really helps me.

Last edited by mmm...kyle; 02-08-2005 at 08:11 PM..
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Old 02-08-2005, 08:19 PM   #21 (permalink)
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The exact same thing happened to me. I have FirefoxI hadn't done anything different, hadn't installed or deleted any programs, and my hundreds of bookmarks were completely deleted.
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Old 02-09-2005, 12:14 AM   #22 (permalink)
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Yeah, this seems to be a weird bug in Firefox that I hope developers will fix as soon as possible. I haven't had this happen to me personally, but it has to a few friends of mine.
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Old 02-09-2005, 01:18 AM   #23 (permalink)
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Check your c:\documents and settings\<your profile name> folder and have a look in there for them.
Sometimes Firefox flips out and thinks you're a new user.
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Old 02-09-2005, 01:19 AM   #24 (permalink)
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Well. I just lost hours of bookmarks. Everything from bill websites, school sites, flash animations I've been digging up.

Damn this POS.

There is no way I'm using firefox after this shit.
I've been all over the mozilla support page.
It's a known issue. Depending on how lucky you are, you MIGHT be able to recover your bookmarks.

If you're not lucky, you get a bunch of twerps telling you "Gee, you should back up yoru bookmarks."

Well GEE WHIZ, I've never had software stab me in the back like this. For all the crap that IE gets blamed for I never had a problem like this. I never got hit with an exploit, I never got hit by some security threat.

Firefox though, it will take your shit and just trash it. SORRY too bad. That's just what happens.

Fuck the fox.
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Old 02-09-2005, 01:30 AM   #25 (permalink)
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It's an ugly problem.
It got me.

NOTHING on all the mozilla support fourms worked. Everything is gone. No bookmarks for me. All that TIME gone..poof...just like that.

I read the threads, I tried it all. No go.

I'm done with firefox.
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Old 02-09-2005, 03:26 AM   #26 (permalink)
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Doesn't ask me to create a new profile. It just decides "Hey, I'm bored" and erases my bookmarks. Next time it happens, I'll post exactly what I was doing and how it might have affected firefox.
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Old 02-09-2005, 03:30 AM   #27 (permalink)
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Wow, such hostility after one bad experience? God help the cashier at Stop & Shop that gives you the wrong change.
Does it even matter? If you use the bookmarks enough that they deserve to be bookmarks, then you know what the page is called and what it's about. So... Google has your back. And from then on, you keep a backup. I lost my bookmarks twice before I backed them up.
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Old 02-09-2005, 06:08 AM   #28 (permalink)
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I guess I'm just an unlucky one... had a look at firefox profiles and the bookmarks and no luck. Quite dissapointed, bookmarks were one thing I never really thought of backing up, but nevermind, still prefer FF to IE even after this. Cheers people.
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Old 02-09-2005, 06:09 AM   #29 (permalink)
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Billeage, try this before you give up entirely:
Quote:
Close Firefox.
Open Task Manager (ctrl-alt-del) and look in the 'processes' list and if you find 'firefox.exe' then highlight it and click on 'end task'.

Now go:

Start > run, and type in: firefox.exe -p

That is firefox.exe{space}{hyphen}p

That should launch Profile Manager and you should see TWO profiles listed. The original 'default' one has all your old settings. Delete the new one you created and launch with the old one.

If the above path doesn't launch Profile Manager, you may need to enter it as follows instead:

Start > run > firefox.exe -ProfileManager

If ever you get asked, out of the blue, to create a new Profile, don't. Just do the 'Task Manager' thing above and you can launch normally.
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Old 02-09-2005, 09:47 AM   #30 (permalink)
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There is a huge difference from a cashier making erronious change and this. It's not even close to similar, for me anyway.

Firefox is this big wondeful browser that gets chatted up like it's a savior from above. Not only will it make browsing better, safer, faster, but it cooks dinner too.

For all of IE's supposed flaws, I never suffered data loss because of it. NEVER. Let me repeat that, for all IE's flaws I never had a destructive problem caused by it.

Sure, IE froze up. So does Firefox. Except when Firefox crashes it causes destructive data loss, in version 1.0. That is simply unacceptable.

I'm trying to explain why I'm so upset.

I have taken more than average measures to protect my data. I don't have to explain that, as I'm sure you all know what actively securing your PC takes. I make a CD a week with all my docs, and my wifes, the files we "can't live with out" go on CD once a WEEK. Never in my wildest dreams did I think "gee, my bookmarks might just vanish." I mean, nothing short of a total system crash should have done that.

I'm pissed because for all the text written about viruses, and all the horror stories of "omg, I lost every thing because I installed XXX and it has a virus/malware," for all that, I NEVER suffered destructive data loss because of a virus/malware issue.

I go to all the trouble to protect my stuff, to backup my docs/spreadsheets/pics, and my damn <i>browser</i> gets me? The browser enough people can't stop praising? That's a buch of bs.

I really can't say that I expected a version 1.0 to have a bug, a well known bug, that just occasionally destroys data. I mean, give me a break.

If Word just occasionally deleted your term papers, I think you'd be pissed.

But of course, in the "non-normal" world of computers, people would actually just tell you "Gee, you didn't KNOW Word deletes files at random? You should KNOW to back up your files."

They make viruses/malware that causes data loss, and it's my browser that gets me.
Sure, I can replace my bookmarks. The ones I use all the time, my toolbar, yeah, I can replace them easy. The other 50ish bookmarsk, of random flash animation sites, of random tech sites I stumbled on, and use only occasionally, the shopping sites I used to check only when I need something, all gone. All that stuff you book mark because you want it, and don't want to memorize the url, 'cuase you don't go there often, all gone. And that's just seriously annoying.
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Old 02-09-2005, 09:51 AM   #31 (permalink)
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Hey red, thanks man, but that's the "easy fix." It's posted about 2 dozen times on the support forums. But, it doesn't apply to me.

I'm the guy who simply has blank bookmark files, and that's how it is. I don't have a locked.** file hanging around to delete. I deleted all the chache folders, some XUL.** file, and that's supposed to do it, but no dice.... I tried the above fix, I don't have two profiles. For sure I have view hidden files and folders on, they're not hiding from me.

I did the search of scandisk files looking for renamed bookmarks.html files, I searched for "bookmarks-*.html" because apparently one possibility is that your real bookmarks.html get renamed "bookmarks-1.html" or the like. But, not for me.

I really am struggling to understand how it's just tolerated, in a ver. 1.0, that if the program glitches it causes destructive data loss.

I mean, that's a bad joke.
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Old 02-09-2005, 10:30 AM   #32 (permalink)
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Quote:
Originally Posted by billege
I'm the guy who simply has blank bookmark files, and that's how it is.
Ah, I missed that important point. Your problem is different than the 99% of the people who say "bookmarks lost". I'll look further, and let you know what I see.

The main theories seem to be that it is a Windows problem, not Firefox, and something to do with how open files are handled during a crash. Similar things seem to happen with Opera. Someone had luck with
Quote:
Check your scandisk/chkdsk .chk files (FILE0000.chk, FILE0001.chk, etc usually put in FOUND.000 folder). My bookmarks were there as one of those files, put there because something went awry I guess.
I'll check Bugzilla to see if I can find something appropriate.
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Old 02-09-2005, 10:40 AM   #33 (permalink)
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OK, check out this bug and see if it describes your situation (putting the bookmarks in a location that is not always available):
Bug 251692 - bookmarks file is overwritten by an empty file in a certain mount sequence
(and similarly, Bug 259801 - start of firefox from samba network drive deletes existing bookmarks.html)

Otherwise, there's
Bug 249150 - Bookmarks file is overwritten (deleted) randomly
which doesn't really have much information in it.
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Last edited by Redlemon; 02-09-2005 at 10:45 AM..
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Old 02-09-2005, 11:07 AM   #34 (permalink)
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Ah, I suspect this may indeed be a Windows problem. I haven't had this happen to me with Firefox, but it did happen once with Opera.

Ironically, just last night I was reading about something totally different that may pertain to this. To quote (the descriptions regards Linux unless otherwise states):

Quote:
POSIX standards mandate UNIX file semantics. Deleting a file doesn't actually remove it; it just cuts off new access attempts in that it removes its directory entry.

Programs that already have it open can continue to use it normally, even though it no longer exists as an entry in the filesystem. Emacs actually used to do this as a form of portable file locking, back before there were standards for that sort of thing. Open a file, delete it, *bam* only the process that already has it open can use it for anything.

Overwriting a file is deleting it. Moving a file is deleting it. Renaming a file is deleting it. Unlinking a file is deleting it.

In some ways, this is bad, because it makes deleting files necessarily a two-step process, which slows down the filesystem implementation. First you remove the directory entry, THEN you add the blocks to the free list. The upside to this sort of behaviour is that even if the kernel loader is in the middle of loading the binary, you can safely overwrite it.

In contrast, NT has pervasive file locking. Just opening a file, by default, locks it in such a way that other programs can neither read nor write, if I recall correctly. And, no matter what, you cannot delete a file that is in use. The NT kernel will simply not allow it.
So, I'm wondering if it has to do with the differences in how the NT kernel opens files. Couldn't really explain how, but that's what it sounds like to me at least. Not sure how something like this would be fixed. Perhaps if it were to create an automatic backup every time you closed, this way if anything was lost it wouldn't be TOO much at least.....pretty hackish, but I don't know what else could be done if it does, in fact, relate to the NT kernel itself.

(link to source: http://forums.gentoo.org/viewtopic.php?t=291932)
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Last edited by SecretMethod70; 02-09-2005 at 11:10 AM..
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Old 02-09-2005, 11:30 AM   #35 (permalink)
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I appreciate the looking you're doing, or the input even if it's not on my behalf.

Red, checked those out. The first two: No.
The third one is pretty much it. Bookmarks gone. Poof. Whups.
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Old 02-09-2005, 02:48 PM   #36 (permalink)
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Quote:
Originally Posted by billege
If Word just occasionally deleted your term papers, I think you'd be pissed.
I email myself my essays/term papers. Why? Because every once in a while Windows shits itself and it's off to find my installation CD. (For some reason, the CD Burning app on Knoppix always eats my CDs.) Once I had to retype an entire essay from an early draft I had printed out.

Now it seems like an OS should get much more attention than a browser, and therefore be much more stable. I'm sure we all have our stories about Windows.

Quote:
"Gee, you didn't KNOW Word deletes files at random? You should KNOW to back up your files."
...You should KNOW to back up your files. Whether it's Word, Firefox, Windows, or a virus, something will eventually destroy some of your data unless you're really lucky.

Quote:
The other 50ish bookmarsk, of random flash animation sites, of random tech sites I stumbled on...
I lost some of those. If you really need it, you'll find it again. Or you'll find a replacement. I managed to do so.

Quote:
And that's just seriously annoying.
Yes, annoying. Should you have lost your bookmarks? No. But it's annoying, not OMG! Firefox sent my CC number to Russia!

Now I'm not trying to reconvince you to use FF. I really don't care what you use. It's just that you're attacking it as rabidly as people attack MS.
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Old 02-09-2005, 05:12 PM   #37 (permalink)
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(threads merged)
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Old 02-09-2005, 06:20 PM   #38 (permalink)
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billege, there's also a bunch of people looking into a "history file deletes itself" issue; it is possible that the two are connected. I'm watching both of these issues through Bugzilla, I'll report back if anything useful happens.
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