Please Help. Monitor mystery - Tilted Forum Project Discussion Community

dualman7 · 10-24-2004, 03:56 AM

I sonetines like to leave my PC on overnight while I sleep. This morning I wake up to find my screeen blue, everything is collapsed and very very blurru. When I try to go to settings on my monitor. No longer are the words in english. Also nothing I press works. Please help me resolve this.

When I load IE or netscape, there is no way for me to type a web address. That part of the screen is either very high, or just gone. makes me wonder if it could be a virus. Just got the monitor about 6 months ago. it's a viewsonic .

dualman7 · 10-24-2004, 04:05 AM

Here's some more info. When i click on my monitor's settings buttons. Things are in english, but I can't adjust anything, except make some things worse than what they are. Balance I can only make higher, which only makes things worse. Won't go downa t all, no matter how much I press it. When i try changing contrast, looks like some sort of asian letters appear right next to the bar. Nothing changes though. Screen is still fully blue and I barely see through it.

Hope this can give someone a better picture of my situation.

Pragma · 10-24-2004, 05:49 AM

Try a different video card, see if that's the problem. Try a different monitor, see if that's the problem.

Try both at once, see if that helps things. Let us know the results.

jonjon42 · 10-24-2004, 07:01 AM

maybe the video card is getting too hot..but if the monitor internal stuff isn't working right..that's very odd

Lasereth · 10-24-2004, 08:00 AM

Switch videocard, switch monitors. If the problem isn't resolved then, I have no idea.

-Lasereth

dualman7 · 10-24-2004, 04:34 PM

COuld somneone please do me a favor, and post a number for viewsonic. There is no way for me to get to their site. I can get ehre because it's in my favorites. I definately think it's the monitor, because the PC is working fine.

heyal256 · 10-24-2004, 05:36 PM

Assuming that your monitor is still under warranty, here is the relevant info that you wanted. Also good luck getting this issue resolved.

from: http://www.viewsonic.com/support/warranty.htm

Quote:

1. For information on obtaining warranty service, call your ViewSonic dealer or ViewSonic. ViewSonic's Customer Support telephone numbers are: 800-888-8583 in the U.S. or 866-262-1967 in Canada; From outside the U.S.: 909-444-8800 or please refer to the contact information located in each country's corresponding web site:

Asia/Pacific Rim | Europe | Latin America.

2. To obtain warranty service, please contact ViewSonic Customer Support for a Return Authorization number (RMA). You will be required to provide
1. A copy of the dated sales slip.
2. Your name.
3. Your address.
4. The serial number of the product.
5. A description of the problem.
6. Mobile and wireless products, customer should provide the user name and the password in order to access the device and perform warranty service.
3. Bring or ship the product prepaid in the original container, with the associated accessories, to ViewSonic or any ViewSonic authorized service center.
4. For additional information or the name of the nearest ViewSonic service center, contact your ViewSonic dealer or ViewSonic.

NOTE: ViewSonic is not responsible for any returned product without an assigned RMA.

bannet · 10-24-2004, 06:16 PM

My monitor slowly turned blue but it did it all the time.

Redjake · 10-24-2004, 07:23 PM

change monitors and change the videocard. that'll definitely tell you which it is. just like Lasereth said.

10-24-2004, 03:56 AM	#1 (permalink)
dualman7 Crazy	Please Help. Monitor mystery I sonetines like to leave my PC on overnight while I sleep. This morning I wake up to find my screeen blue, everything is collapsed and very very blurru. When I try to go to settings on my monitor. No longer are the words in english. Also nothing I press works. Please help me resolve this. When I load IE or netscape, there is no way for me to type a web address. That part of the screen is either very high, or just gone. makes me wonder if it could be a virus. Just got the monitor about 6 months ago. it's a viewsonic .

10-24-2004, 07:01 AM	#4 (permalink)
jonjon42 Psycho Location: inside my own mind	maybe the video card is getting too hot..but if the monitor internal stuff isn't working right..that's very odd __________________ A damn dirty hippie without the dirty part....

10-24-2004, 08:00 AM	#5 (permalink)
Lasereth Knight of the Old Republic Location: Winston-Salem, NC	Switch videocard, switch monitors. If the problem isn't resolved then, I have no idea. -Lasereth __________________ "A Darwinian attacks his theory, seeking to find flaws. An ID believer defends his theory, seeking to conceal flaws." -Roger Ebert

10-24-2004, 07:23 PM	#9 (permalink)
Redjake I'm a family man - I run a family business. Location: Wilson, NC	change monitors and change the videocard. that'll definitely tell you which it is. just like Lasereth said. __________________ Off the record, on the q.t., and very hush-hush.

10-24-2004, 04:05 AM	#2 (permalink)
dualman7 Crazy	Here's some more info. When i click on my monitor's settings buttons. Things are in english, but I can't adjust anything, except make some things worse than what they are. Balance I can only make higher, which only makes things worse. Won't go downa t all, no matter how much I press it. When i try changing contrast, looks like some sort of asian letters appear right next to the bar. Nothing changes though. Screen is still fully blue and I barely see through it. Hope this can give someone a better picture of my situation.

10-24-2004, 05:49 AM	#3 (permalink)
Pragma I am Winter Born Location: Alexandria, VA	Try a different video card, see if that's the problem. Try a different monitor, see if that's the problem. Try both at once, see if that helps things. Let us know the results.

10-24-2004, 04:34 PM	#6 (permalink)
dualman7 Crazy	COuld somneone please do me a favor, and post a number for viewsonic. There is no way for me to get to their site. I can get ehre because it's in my favorites. I definately think it's the monitor, because the PC is working fine.

10-24-2004, 06:16 PM	#8 (permalink)
bannet Tilted Location: Canada	My monitor slowly turned blue but it did it all the time.