ActiveX and Windows Update problem - Tilted Forum Project Discussion Community

digby · 05-26-2004, 10:57 AM

I've been given a friend's HP laptop to fix. I think you can already see where this is going...

OS: WinXP Home SP1

I'm having problems with ActiveX controls. I can't get Windows Update to work, nor can I use the Windows Update CD that I had sitting around. Both of them tell me that I need to reset my ActiveX security settings. Well, I thought that should be easy. I lower the settings one level, still doesn't work. Just to expiriment, I told the computer to allow any activeX component to run without prompting, and to do whatever it wanted. Still nothing. Same error message. And ideas/suggestions?

Lasereth · 05-26-2004, 10:58 AM

I can't help ya, but thanks for the laugh:

Quote:

Originally posted by digby
I've been given a friend's HP laptop to fix. I think you can already see where this is going...

I know what ya mean.

-Lasereth

JohnnyRoyale · 05-26-2004, 11:21 AM

Heh! "friends" laptop, suuureee...

kust kidding, I know the feeling

Anyway, check this:
http://support.microsoft.com/default...2&Product=wupd

might be able to help, mentions adding windowsupdate.com to the system's list of trusted sites...

digby · 05-26-2004, 12:28 PM

well, I added windows update to the list of trusted sites. That didnt work but it sent me to an article telling me to clear the cache, delete some files from "/program files/windwos update/v4" and to delete all instances of iuctrl.dll and iuengine.dll. I was directed to run the update again and it would redownload all the software.

Only now, when I run it, I'm informed hat I have to be an administrator to use the software. And I am the administrator. I double checked the account settings just to be sure.

If you have any more ideas, I'm open to them. I'm going to go kick a wall or something for a few minutes.

hrdwareguy · 05-26-2004, 12:47 PM

Are you logged in as the administrator or as a user in the administrators group?

digby · 05-26-2004, 12:55 PM

I haven't been able to find anything about user groups... I assumed that it was because this is XP Home. There are only 2 options for new users: "Computer Administrator" and "Limited." I am the former of the two in an account I created just for working on this thing. I can't imagine anything so ridiculous affecting the process, but I named the account root and not administrator... the only other account on the computer is named "Owner" and is also an administrator. I did try all this from that account and I'm getting the same error messages.

[edit]And even with windows update in the trusted site list and literally no security options stoping anything from happening on trusted sites, I am once again (after a reboot) getting dialog boxes saying that I can't run ActiveX controls.[/edit]

souzafone · 05-26-2004, 02:50 PM

How about third party software? I can imagine a firewall or tweaking program hijacking your settings.

digby · 05-27-2004, 06:09 AM

I had considered that, but I don't see any evidence of it. I uninstalled a whole bunch of stuff and ran ad-aware and spybot. (I also gave them Firefox & ZoneAlarm) Just the usual stuff. I'm about to just get the CD and reinstall the OS. It would take a lot less time than all this has so far.

05-26-2004, 10:57 AM	#1 (permalink)
digby Crazy Location: Ahh, the lovely South	ActiveX and Windows Update problem I've been given a friend's HP laptop to fix. I think you can already see where this is going... OS: WinXP Home SP1 I'm having problems with ActiveX controls. I can't get Windows Update to work, nor can I use the Windows Update CD that I had sitting around. Both of them tell me that I need to reset my ActiveX security settings. Well, I thought that should be easy. I lower the settings one level, still doesn't work. Just to expiriment, I told the computer to allow any activeX component to run without prompting, and to do whatever it wanted. Still nothing. Same error message. And ideas/suggestions? __________________ mmmm.... pudding

05-26-2004, 11:21 AM	#3 (permalink)
JohnnyRoyale Psycho Location: Boston, MAss., USA	Heh! "friends" laptop, suuureee... kust kidding, I know the feeling Anyway, check this: http://support.microsoft.com/default...2&Product=wupd might be able to help, mentions adding windowsupdate.com to the system's list of trusted sites... __________________ I'm gonna be rich and famous, as soon I invent a device that lets you stab people in the face over the internet.

05-26-2004, 12:28 PM	#4 (permalink)
digby Crazy Location: Ahh, the lovely South	well, I added windows update to the list of trusted sites. That didnt work but it sent me to an article telling me to clear the cache, delete some files from "/program files/windwos update/v4" and to delete all instances of iuctrl.dll and iuengine.dll. I was directed to run the update again and it would redownload all the software. Only now, when I run it, I'm informed hat I have to be an administrator to use the software. And I am the administrator. I double checked the account settings just to be sure. If you have any more ideas, I'm open to them. I'm going to go kick a wall or something for a few minutes. __________________ mmmm.... pudding

05-26-2004, 12:47 PM	#5 (permalink)
hrdwareguy "Officer, I was in fear for my life" Location: Oklahoma City	Are you logged in as the administrator or as a user in the administrators group? __________________ Gun Control is hitting what you aim at Aim for the TFP, Donate Today

05-26-2004, 12:55 PM	#6 (permalink)
digby Crazy Location: Ahh, the lovely South	I haven't been able to find anything about user groups... I assumed that it was because this is XP Home. There are only 2 options for new users: "Computer Administrator" and "Limited." I am the former of the two in an account I created just for working on this thing. I can't imagine anything so ridiculous affecting the process, but I named the account root and not administrator... the only other account on the computer is named "Owner" and is also an administrator. I did try all this from that account and I'm getting the same error messages. [edit]And even with windows update in the trusted site list and literally no security options stoping anything from happening on trusted sites, I am once again (after a reboot) getting dialog boxes saying that I can't run ActiveX controls.[/edit] __________________ mmmm.... pudding Last edited by digby; 05-26-2004 at 12:57 PM..

05-26-2004, 02:50 PM	#7 (permalink)
souzafone Insane	How about third party software? I can imagine a firewall or tweaking program hijacking your settings.

05-27-2004, 06:09 AM	#8 (permalink)
digby Crazy Location: Ahh, the lovely South	I had considered that, but I don't see any evidence of it. I uninstalled a whole bunch of stuff and ran ad-aware and spybot. (I also gave them Firefox & ZoneAlarm) Just the usual stuff. I'm about to just get the CD and reinstall the OS. It would take a lot less time than all this has so far. __________________ mmmm.... pudding