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Old 04-04-2004, 10:00 PM   #1 (permalink)
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Krycheck's Avatar
 
Location: Los Angeles
IE crashes at start up.

Disclaimer: I don't like IE, I only use it when I have too. Like in this case. So don't tell me to use Mozilla/Firefox

I have this problem at work, when I start IE I get "IEXPLORE.exe has encounter a problem and will shut down. A error log has been generated."

Looks to me the only way to fix this is to reinstall IE. But how do I do this? I can't get to Windows update. Figured since it's IE 5.0 I can just upgrade it and that should fix it. I've tried to use Mozilla to down load it but all I can find are patches and service packs for IE 5.5 or higher.

I'm thinking that I may have a cd somewhere with IE 5.5 around and I may try that.
Any other suggestions?
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Old 04-05-2004, 05:05 AM   #2 (permalink)
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I would try scanning the computer with Adaware and or Spybot. If you have some nasty piece of spyware in there it can cause IE to error out when it loads.
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Old 04-05-2004, 08:49 AM   #3 (permalink)
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Location: Flint, MI
You should be a ble to get the IE 6 installer with Mozilla. It is just a small installer that gets everything from the web.

I agree with Cryptie in that it may be a spyware problem.

What OS are you using? The latest service pack should have everything you need as well.
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Old 04-05-2004, 12:04 PM   #4 (permalink)
Sultana ruined my evil persona
 
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Location: Los Angeles
It's Win2k SP3 I belive.

Can't get the service packs cause Windows update gets an error also.

I can use Explorer to get into the web by putting in an address. But after it changes to IE I get a crash about 2-3 pages in.

Ran Spybot but still no luck. First thing that came to mind.
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Old 04-05-2004, 01:42 PM   #5 (permalink)
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I had this exact problem a few weeks ago. I ran Scandisk and Defragmented my hard drive and it started working again. Maybe that'll work for you too.
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Old 04-06-2004, 11:26 AM   #6 (permalink)
Talk nerdy to me
 
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Location: Flint, MI
Quote:
Originally posted by Krycheck
It's Win2k SP3 I belive.

Can't get the service packs cause Windows update gets an error also.
Here is the direct link to SP4 for Win2k. You can use any browser to get to it. It is the full download, so it is 132302 KB. The bottom of the page has the express download, which pulls it from the web during the installation.


edit: This is the direct link to the IE6 SP1 download.
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Last edited by God of Thunder; 04-06-2004 at 11:29 AM..
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Old 04-06-2004, 01:41 PM   #7 (permalink)
Sultana ruined my evil persona
 
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Location: Los Angeles
Thanks GoT

I'll try that next time I'm over there which wont be till Sat
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Old 04-10-2004, 05:44 PM   #8 (permalink)
Sultana ruined my evil persona
 
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Location: Los Angeles
Well I did IE6 sp1 and it would start IE with an error but let me restart it without one so now it's usable.
Didn't get a chance install Win2k SP4 but I did run Spybot and found nothing worthy of suspision.

Thanks GoT. Those links helped out alot. MS download search feature on the site kinda sux.
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