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Old 10-24-2003, 06:23 AM   #1 (permalink)
The Griffin
 
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Norton System Works

i went to load system works from a cd but some files didn't load
i got a msg saying uninstall and reinstall system works
i went to start - cntrl pnl - add/remove
no system works listed
on the desk top - i click system works and it does nothing

any ideas?

this is on another comp - not mine - it's windows 98
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Old 10-24-2003, 07:03 AM   #2 (permalink)
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Location: Oklahoma City
Here is a link to nortons website that will tell you how to manually uninstall system works from the machine.

http://search.symantec.com/custom/us...orks%22&col=kb

By the way, did you get any error messages during the install?
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Last edited by hrdwareguy; 10-24-2003 at 07:07 AM..
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Old 10-24-2003, 07:08 AM   #3 (permalink)
The Griffin
 
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yep - that's when it told me to uninst and then reinst - what a pita!!!
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Old 10-24-2003, 08:08 AM   #4 (permalink)
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Location: Tennessee
I know when I've had a customer that is trying to upgrade norton, we have to go into the registry and take out everything that has any related keys. That usually does the trick. Of course we have a "kill norton" disk now. Anyway, open up regedit and search for anything that has anything to do with the program. That should do the trick.

Of course, you might not be comfortable with editing your registry (which is completely understandable). If not, look around on the internet and see if there are any programs that'll do it for ya.
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