Tilted Forum Project Discussion Community  

Go Back   Tilted Forum Project Discussion Community > Interests > Tilted Technology


 
 
LinkBack Thread Tools
Old 02-15-2008, 07:10 AM   #1 (permalink)
People in masks cannot be trusted
 
Xazy's Avatar
 
Location: NYC
Verizon fios

Well our building sometime in the near future will be wired with FIOS, and I am excited about it. We currently have 2 cable options in our building RCN & Time Warner cable. RCN I like when I had them, but when my internet went down the only way it went back up was when I switched to Time Warner (their customer service in rcn sucked).

I am just wondering if anyone else has it, and what their experience with FIOS has been. And what type of upload speed you realistically been getting (yes I know this will vary from location to location).
Xazy is offline  
Old 02-15-2008, 07:58 AM   #2 (permalink)
We work alone
 
LoganSnake's Avatar
 
Location: Cake Town
I can't wait until FIOS is available in my county. I'm switching from Comcast as soon as it is.
__________________
Maturity is knowing you were an idiot in the past. Wisdom is knowing that you'll be an idiot in the future. Common sense is knowing that you should try not to be an idiot now. - J. Jacques
LoganSnake is offline  
Old 02-15-2008, 08:19 AM   #3 (permalink)
Confused Adult
 
Shauk's Avatar
 
Location: Spokane, WA
verizon has been hiring people for thier fios movement here in the Seattle area. I'm hearing a lot of hype inside my industry for it. I just hope the service is foolproof or people who sign a contract with verizon will be suffering the incompetence that I'd been met with in my short time dealing with them as a service partner.
Shauk is offline  
Old 02-15-2008, 10:05 AM   #4 (permalink)
Junkie
 
Fotzlid's Avatar
 
Location: Greater Boston area
I'm interested in FIOS too but I think I'll wait awhile till some of the growing pains are over.

Quote:
I just hope the service is foolproof or people who sign a contract with verizon will be suffering the incompetence that I'd been met with in my short time dealing with them as a service partner.
I've heard negative things about their customer service from a few other people as well.
Fotzlid is offline  
Old 02-15-2008, 11:01 AM   #5 (permalink)
Confused Adult
 
Shauk's Avatar
 
Location: Spokane, WA
yeah I can't get into too many details but we work with both qwest and verizon infrastructures. qwest knows what they are doing, the worst thing they've done is a simple paperwork toggle, and by paperwork I mean online forms, which are easily corrected.

verizon on the other hand, they had a service outage for one of their relays and they just kept responding to all the trouble tickets with upgrade offers instead of actually fixing the issue. Seriously, they want me to go through the process of ordering a new modem (100$ out of the customers pocket) for the customer affected by the outage as if that will make their relay come up all of a sudden.

this is their top level tech support tier I'm working with?
Shauk is offline  
 

Tags
fios, verizon


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -8. The time now is 03:40 AM.

Tilted Forum Project

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0 PL2
© 2002-2012 Tilted Forum Project

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360