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Old 06-11-2003, 06:51 PM   #1 (permalink)
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crewsor's Avatar
 
Location: Maryland,USA
Any ideas? My cdrw is gone.

Ok, I'm hoping someone may have a clue for the clueless( me). My cd drive has vanished from my computer. It won't recognize it at all. I'm running win 2K.on an old HP pavillion. When I go to my computer to look at the drives its no longer listed, and I can't play anything from that drive or burn to it.

When I go to setup it is still showing there and the lights come on when I boot up. I tried unplugging and rebooting numerous times to no avail. Any suggestions from techies would be appreciated. I guess I could do a complete op system reinstall, but am trying to avoid that if possible.
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Old 06-11-2003, 06:54 PM   #2 (permalink)
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try uninstalling the drive and then it should recognize it when you reboot.
Settings>Control Panel>Add Remove Hardware
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Old 06-11-2003, 07:11 PM   #3 (permalink)
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Location: Maryland,USA
Hey, thanks. I was able to get it to uninstall although it had the little exclamation mark on it indicating a problem. When I rebooted it didn't install so I went through the add hardware wizard and got this message.
Quote:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
It has been working fine untill it vanished. It is a sony drive I added about a year ago. I can't understand why the driver would be a problem now.
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Old 06-11-2003, 07:16 PM   #4 (permalink)
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Location: souf carolina
re-install the drivers (and look for new drivers on the internet)
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Old 06-11-2003, 07:20 PM   #5 (permalink)
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Location: Maryland,USA
Update. I found this in the help pages but can't determine what might be the associated device.
Quote:
Device Manager Error Code 31 . This device depends on another device that is not functioning correctly. Print these instructions so you can refer to them as you try to correct the problem. To print these instructions, expand Quick solutions and More about, click Options on the Help toolbar, and then click Print.

Quick solutions

Repair the associated device. Check to see if that device has any associated Device Manager error codes.
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Old 06-11-2003, 07:28 PM   #6 (permalink)
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Location: Austin, TX
i once had a cdrw that acted up.

i flashed the bios and the problem was solve (updated it actually)


so, look for a flasher for the ram.
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Old 06-12-2003, 07:19 AM   #7 (permalink)
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Location: Redondo Beach, CA
Try this: http://www.tacktech.com/display.cfm?ttid=106
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Old 06-12-2003, 02:21 PM   #8 (permalink)
Women want me. Men fear me.
 
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Location: Maryland,USA
Quote:
Originally posted by rubicon
Try this: http://www.tacktech.com/display.cfm?ttid=106
rubicon.... you da man..* bows down*... that did it. I owe you my firstborn. Saved me a ton of work. I would have been reinstalling the operating system.
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Old 06-13-2003, 07:46 AM   #9 (permalink)
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Location: Redondo Beach, CA
Glad I could help.
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