NEC Phone Systems? - Tilted Forum Project Discussion Community

cyrnel · 08-06-2006, 08:24 AM

Does anyone have experience with NEC business phone systems? A customer of mine uses a DS1000 system and has issues. Their setup was a DIY project so their access to real phone installers would be starting fresh.

Simple needs: They want evening calls to be dump directly to voicemail. Right now it's done by automatic schedule. Rather than use the programmable schedule they would like to control day/night with the attendants' night buttons. From what I gather this means trunks must terminate at attendant stations. But voicemail docs state trunks must terminate at the master voicemail extension (700), not a handset. Is there a secret? Overflow from attendant's station to voicemail? The documentation is extraordinary in its ability to trigger ADD. I don't want to mess with settings too much for fear of creating new issues.

Yes, this is far afield but then so are our member skillsets.

08-06-2006, 08:24 AM	#1 (permalink)
cyrnel Adequate Location: In my angry-dome.	NEC Phone Systems? Does anyone have experience with NEC business phone systems? A customer of mine uses a DS1000 system and has issues. Their setup was a DIY project so their access to real phone installers would be starting fresh. Simple needs: They want evening calls to be dump directly to voicemail. Right now it's done by automatic schedule. Rather than use the programmable schedule they would like to control day/night with the attendants' night buttons. From what I gather this means trunks must terminate at attendant stations. But voicemail docs state trunks must terminate at the master voicemail extension (700), not a handset. Is there a secret? Overflow from attendant's station to voicemail? The documentation is extraordinary in its ability to trigger ADD. I don't want to mess with settings too much for fear of creating new issues. Yes, this is far afield but then so are our member skillsets. __________________ There are a vast number of people who are uninformed and heavily propagandized, but fundamentally decent. The propaganda that inundates them is effective when unchallenged, but much of it goes only skin deep. If they can be brought to raise questions and apply their decent instincts and basic intelligence, many people quickly escape the confines of the doctrinal system and are willing to do something to help others who are really suffering and oppressed." -Manufacturing Consent: Noam Chomsky and the Media, p. 195