02-27-2006, 03:27 PM | #1 (permalink) |
Rookie
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@#$% Windows and @#$% computers
So, I'm having a bit of a problem.
Since January my computer has been freezing. Everything is going fine and dandy and then all of the sudden nothing moves, CTRL+ALT+DEL doesn't work, etc. Since then I've updated all of the hardware drivers in my computer, but it sitll does it. Last Friday I repaired Windows to try to get it fixed, but that still didn't help it. Once it booted up I got the Blue Screen of Death, turned it off, and then turned it back on last night. Now it's booting up alright and it runs for about 20-30 minutes and then all of the sudden it runs like glue. I've run MSConfig to try to solve the problem but that hasn't worked, and I've done everything I could think of to try to fix it, but everytime it just stops working. Same thing with trying to update Windows. I download the updates, and then it tries to install it while it's shutting down and it says 1 of 32 for a loooonnngggg time before it just stops working. What do you suggest I do to try to get my computer moving and shaking at a regular pace? OS: Windows XP Pro Processor: AMD 3500+ Motherboard: DFI NF4 RAM: 2 Gigs HD: 3 - 2 are 250 gigs and one is 300 gigs Media: 2 DVD drives and a floppy drive
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I got in a fight one time with a really big guy, and he said, "I'm going to mop the floor with your face." I said, "You'll be sorry." He said, "Oh, yeah? Why?" I said, "Well, you won't be able to get into the corners very well." Emo Philips |
02-27-2006, 03:35 PM | #2 (permalink) |
Upright
Location: Albany NY
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did you make any changes back in january that you recall around the time when this started happening?
also it might be helpful to post the error message from the BSOD. Window's would have dumped it in a windows dump file. Although very cryptic it does usually contain information that is valuable.
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"What's the benefit of laughing When you only have to cry? Why take the big adventure When you're only left to die??? " |
02-27-2006, 04:05 PM | #4 (permalink) |
Rookie
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I installed hardware at Christmas. A TV Tuner and a Sound Card. Both work.
I've run AntiVirus and Anti-Spyware and have found nothing. How can I find the Windows BSOD memory dump file that we need?
__________________
I got in a fight one time with a really big guy, and he said, "I'm going to mop the floor with your face." I said, "You'll be sorry." He said, "Oh, yeah? Why?" I said, "Well, you won't be able to get into the corners very well." Emo Philips |
02-27-2006, 04:58 PM | #6 (permalink) |
Upright
Location: Albany NY
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http://support.microsoft.com/?kbid=315263
Small memory dump files A small memory dump file records the smallest set of useful information that may help identify why your computer has stopped unexpectedly. This option requires a paging file of at least 2 megabytes (MB) on the boot volume. On computers that are running Microsoft Windows 2000 or later, Windows create a new file every time your computer stops unexpectedly. A history of these files is stored in a folder. This dump file type includes the following information: • The Stop message and its parameters and other data • A list of loaded drivers • The processor context (PRCB) for the processor that stopped • The process information and kernel context (EPROCESS) for the process that stopped • The process information and kernel context (ETHREAD) for the thread that stopped • The Kernel-mode call stack for the thread that stopped The small memory dump file can be useful when hard disk space is limited. However, because of the limited information that is included, errors that were not directly caused by the thread that was running at the time of the problem may not be discovered by an analysis of this file. If a second problem occurs and if Windows creates a second small memory dump file, Windows preserves the previous file. Windows gives each file a distinct, date-encoded file name. For example, Mini022900-01.dmp is the first memory dump file that was generated on February 29, 2000. Windows keeps a list of all the small memory dump files in the %SystemRoot%\Minidump folder. Tools to read the small memory dump file You can load small memory dump files by using the Dump Check Utility (Dumpchk.exe). You can also use Dumpchk.exe to verify that a memory dump file has been created correctly. The Dump Check Utility does not require access to debugging symbols. The Dump Check Utility is included with the Microsoft Windows 2000 Support Tools and the Microsoft Windows XP Support Tools. For additional information about how to use the Dump Check Utility in Windows 2000 and in Windows NT, click the following article number to view the article in the Microsoft Knowledge Base: 156280 (http://support.microsoft.com/kb/156280/) How to use Dumpchk.exe to check a memory dump file For additional information about how to use the Dump Check Utility in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base: 315271 (http://support.microsoft.com/kb/315271/) How to use Dumpchk.exe to check a memory dump file Note The Dump Check Utility is not included in the Microsoft Windows Server 2003 Support Tools. To obtain the Dump Check Utility if you are using Microsoft Windows Server 2003, download and install the Debugging Tools for Windows package from the following Microsoft Web site: http://www.microsoft.com/whdc/devtoo...g/default.mspx (http://www.microsoft.com/whdc/devtoo...g/default.mspx) You can also read small memory dump files by using the WinDbg tool or the KD.exe tool. WinDbg and KD.exe are included with the latest version of the Debugging Tools for Windows package. This Web page also provides access to the downloadable symbol packages for Windows. To use the resources, create a folder on the disk drive where the downloaded local symbols or the symbol cache for symbol server use will reside. For example, use C:\Symbols. You can use the following symbol path with all the commands that are described in this article: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols If you download the symbols to a local folder, use the path of that folder as your symbol path. For more information about the dump file options in Windows, click the following article number to view the article in the Microsoft Knowledge Base: 254649 (http://support.microsoft.com/kb/254649/) Overview of memory dump file options for Windows Server 2003, Windows XP, and Windows 2000 Install the debugging tools To download and install the Windows debugging tools, visit the following Microsoft Web site: http://www.microsoft.com/whdc/devtoo...g/default.mspx (http://www.microsoft.com/whdc/devtoo...g/default.mspx) Select the Typical installation. By default, the installer installs the debugging tools in the following folder: C:\Program Files\Debugging Tools for Windows
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"What's the benefit of laughing When you only have to cry? Why take the big adventure When you're only left to die??? " |
02-27-2006, 05:03 PM | #8 (permalink) |
Upright
Location: Albany NY
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even easier
Whenever windows crash, it writes a system event 1001 and a minidump Check system event log and look system event 1001. Control Panel --> Adminstrative Tools -> Event Viewer --> System --> Event 1001 Copy the content of all the record 1001 and paste them back here Tge bugcheck code is very useful to diagnstoci your problem sorry, i hadn't been thinking about this.
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"What's the benefit of laughing When you only have to cry? Why take the big adventure When you're only left to die??? " |
02-27-2006, 06:21 PM | #9 (permalink) |
Rookie
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D:\Program Files\Support Tools>dumpchk D:\WINDOWS\MEMORY.DMP
Loading dump file D:\WINDOWS\MEMORY.DMP ----- 32 bit Kernel Full Dump Analysis DUMP_HEADER32: MajorVersion 0000000f MinorVersion 00000a28 DirectoryTableBase 16248500 PfnDataBase 81800000 PsLoadedModuleList 805531a0 PsActiveProcessHead 80559258 MachineImageType 0000014c NumberProcessors 00000001 BugCheckCode 0000008e BugCheckParameter1 c0000005 BugCheckParameter2 ba5e276d BugCheckParameter3 b4039970 BugCheckParameter4 00000000 PaeEnabled 00000001 KdDebuggerDataBlock 80544ce0 Physical Memory Description: Number of runs: 3 FileOffset Start Address Length 00001000 00001000 0009e000 0009f000 00100000 00eff000 00f9e000 01000000 7eff0000 Last Page: 7ff8d000 7ffef000 KiProcessorBlock at 00000000 1 KiProcessorBlock entries: 00000000 Windows XP Kernel Version 2600 UP Free x86 compatible Kernel base = 0x00000000 PsLoadedModuleList = 0x805531a0 Debug session time: Sat Feb 25 08:50:18 2006 System Uptime: 0 days 0:02:42 ***** NT module not found - module list may be corrupt Finished dump check D:\Program Files\Support Tools> Edit - Here is what Event 1001 said: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0xba5e276d, 0xb4039970, 0x00000000). A dump was saved in: D:\WINDOWS\MEMORY.DMP.
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I got in a fight one time with a really big guy, and he said, "I'm going to mop the floor with your face." I said, "You'll be sorry." He said, "Oh, yeah? Why?" I said, "Well, you won't be able to get into the corners very well." Emo Philips |
02-27-2006, 06:35 PM | #10 (permalink) |
Rookie
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I think I may have found the general cause for why my computer was slowing down drastically. I was letting the Windows Search compile files while I was idling, but I don't think it figured out when I was idling and when I wasn't, so it just ran with it and that made my computer run incredibly slow. So I stopped that and I've been running for about two hours with a slow down-esque crash.
__________________
I got in a fight one time with a really big guy, and he said, "I'm going to mop the floor with your face." I said, "You'll be sorry." He said, "Oh, yeah? Why?" I said, "Well, you won't be able to get into the corners very well." Emo Philips |
02-27-2006, 06:44 PM | #12 (permalink) |
Upright
Location: Albany NY
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alot of what I'm seeing either points to a hardware conflict or issue, or some sort of memory dump
__________________
"What's the benefit of laughing When you only have to cry? Why take the big adventure When you're only left to die??? " |
02-27-2006, 06:46 PM | #13 (permalink) |
Rookie
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I'm using SP2.
Is it possible to see where the conflict is coming from is it just an overall "Hardware" conflict?
__________________
I got in a fight one time with a really big guy, and he said, "I'm going to mop the floor with your face." I said, "You'll be sorry." He said, "Oh, yeah? Why?" I said, "Well, you won't be able to get into the corners very well." Emo Philips |
02-27-2006, 07:03 PM | #14 (permalink) |
Darth Papa
Location: Yonder
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I'll bet a quarter your ram is failing. Download Memtest86, a RAM checker. It comes as an ISO that you burn to a CD, and then boot from.
RAM failure can result in random crashes and hangs. As the stick fails more and more completely, you'll get shorter uptimes, until eventually the machine crashes during boot, or won't boot at all. |
02-27-2006, 07:10 PM | #15 (permalink) |
Upright
Location: Albany NY
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i'd say ram to, it's the easier to test
if the RAM passes, I'd start detaching hardware pieces one by one and test it's stability, the most obvious would be to start with the newest pieces installed. when's the last bios upgrade you had as well. having an old bios and new hardware could cause conflicts
__________________
"What's the benefit of laughing When you only have to cry? Why take the big adventure When you're only left to die??? " |
02-27-2006, 07:14 PM | #16 (permalink) |
Not so great lurker
Location: NY
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A lot of the results i am seeing seem to point to a 0x8e BSOD being the cause of a bad driver. So it could be caused by either new hardware or a recent update in any of the drivers that you are using on your system (video/sound/mobo).
The best thing to do is to go through all those BSOD stop codes (event 1001) and see if it points to the same file(s) if so, a search on the files causing the issue would point to the bad driver. One alternate suggestion is to run a chkdsk /r to check if you have any bad sectors on your HD (you can do this through a cmd prompt OR inside windows by right clicking the drive(s) you want to check, go into properties - tools - check now - and checking both check boxes before starting). |
02-28-2006, 10:00 AM | #17 (permalink) |
Lover - Protector - Teacher
Location: Seattle, WA
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I third the RAM check.. sounds quite likely.
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"I'm typing on a computer of science, which is being sent by science wires to a little science server where you can access it. I'm not typing on a computer of philosophy or religion or whatever other thing you think can be used to understand the universe because they're a poor substitute in the role of understanding the universe which exists independent from ourselves." - Willravel |
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@#$%, computers, windows |
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