QUESTION um...hmmmm. Donation? - Tilted Forum Project Discussion Community

CinnamonGirl · 05-30-2009, 05:47 PM

So, I donated a small amount back in April. Got a PM that said it would be confirmed, and I'd get another PM when it was. Buuut...I never got that second PM. Paypal said it was taken out, but now I'm kinda worried that something happened between then and now. Just an oversight, maybe?

Fotzlid · 05-30-2009, 06:32 PM

Same thing happened to me.
I just contacted management and they confirmed/acknowledged it.

The_Jazz · 05-31-2009, 04:32 AM

Sorry it took me so long, but I confirmed that your donations were both received (and I know yours was already acknowledged, Fotzlid). The donation system has some issues and there's not much automated about it, which makes it labor intensive for us. That's not to mean that we don't see it as a very important part of the job, just that it means we're more likely to forget to send the acknowledgments or only send them to only part of a list.

CinnamonGirl, yours was received, and the acknowledgment slipped through the cracks. I'm sorry that you caught it before we did. If anyone else has problems, please let me, Cyn or Halx know and we'll look into it, although it will take us a while to plow through.

CinnamonGirl · 06-03-2009, 12:15 AM

Awesome. Thanks, Jazz

I wasn't bitching, I promise, I just wanted to make sure you got it

The_Jazz · 06-03-2009, 04:37 AM

No, you were quite right to ask. We've made some changes that will hopefully cause less confussion in the future. Thanks for participating and especially for the donation, and I do apologize again for the mess. It shouldn't happen again to you or anyone else.

05-30-2009, 05:47 PM	#1 (permalink)
CinnamonGirl She's Actual Size Location: Central Republic of Where-in-the-Hell	um...hmmmm. Donation? So, I donated a small amount back in April. Got a PM that said it would be confirmed, and I'd get another PM when it was. Buuut...I never got that second PM. Paypal said it was taken out, but now I'm kinda worried that something happened between then and now. Just an oversight, maybe? __________________ "...for though she was ordinary, she possessed health, wit, courage, charm, and cheerfulness. But because she was not beautiful, no one ever seemed to notice these other qualities, which is so often the way of the world." "Tell me, what is it you plan to do with your one wild and precious life?"

05-30-2009, 06:32 PM	#2 (permalink)
Fotzlid Junkie Location: Greater Boston area	Same thing happened to me. I just contacted management and they confirmed/acknowledged it. Last edited by Fotzlid; 05-31-2009 at 04:38 AM..

05-31-2009, 04:32 AM	#3 (permalink)
The_Jazz Asshole Administrator Location: Chicago	Sorry it took me so long, but I confirmed that your donations were both received (and I know yours was already acknowledged, Fotzlid). The donation system has some issues and there's not much automated about it, which makes it labor intensive for us. That's not to mean that we don't see it as a very important part of the job, just that it means we're more likely to forget to send the acknowledgments or only send them to only part of a list. CinnamonGirl, yours was received, and the acknowledgment slipped through the cracks. I'm sorry that you caught it before we did. If anyone else has problems, please let me, Cyn or Halx know and we'll look into it, although it will take us a while to plow through. __________________ "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." - B. Franklin "There ought to be limits to freedom." - George W. Bush "We have met the enemy and he is us." - Pogo

06-03-2009, 12:15 AM	#4 (permalink)
CinnamonGirl She's Actual Size Location: Central Republic of Where-in-the-Hell	Awesome. Thanks, Jazz I wasn't bitching, I promise, I just wanted to make sure you got it __________________ "...for though she was ordinary, she possessed health, wit, courage, charm, and cheerfulness. But because she was not beautiful, no one ever seemed to notice these other qualities, which is so often the way of the world." "Tell me, what is it you plan to do with your one wild and precious life?"

06-03-2009, 04:37 AM	#5 (permalink)
The_Jazz Asshole Administrator Location: Chicago	No, you were quite right to ask. We've made some changes that will hopefully cause less confussion in the future. Thanks for participating and especially for the donation, and I do apologize again for the mess. It shouldn't happen again to you or anyone else. __________________ "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." - B. Franklin "There ought to be limits to freedom." - George W. Bush "We have met the enemy and he is us." - Pogo