pan6467

I am posting this for 3 reasons:

To inform so you don't get sucked in.

To see if anyone else has had similar incidences.

And to see if I have a case against the company to take to the atty gen in Ohio.

PLEASE READ ALL OF THIS..... IT MAY HELP YOU!!!!!!!!

This company advertises on Yahoo, E-Bay and other reputable sites as offering free credit.

Once you click they ask for you CC# but assure you they will not bill you.

They take your information and you are supposed to get an e-mail with your report. You can also click for "free" updates.

Well I was suckered in, wanting to know and I did this since then I have been billed monthly $12 and in June an additional $36 for what I have no idea as I have never recieved ANYTHING from them.

Once I noticed this unknown billing on my MC I called my card company to ask what it was, thinking it was something from my card. They said they had no idea but had a few customers complain about it and wondered themselves.

I called the 800# that appears next to their name on my bill. Lo and behold I got a tape recording saying that (direct quote), "their lines were busy and if I were calling to cancel to e mail them at....."

So I e-mailed them May 12th.

I saw them on my June bill so I called again..... again i got the same message and the same e-mail address to send a cancel to...... I did on June 13th.

In July, again I saw them on my bill, not just for the $12 but for $12 AND a charge for $36........

Again I called...... again same message.... again I e-mailed.

Now I have recieved them on my bill again. So today I paid my MC bill by phone asked the card company how to take them off, I can't unless I get a new card......

So.... again I called the 800#....... this time I recieved a live person......

I explained I had e-mailed 3 times to cancel and I wished to cancel.

She pulled up my account and said, "well we do show that we tried to charge you but it was denied because of lack of funding.... I assume.... if you give me a new credit card # I can help you....."

I got very angry and pissily yelled into my phone, "I DO NOT WANT TO PAY ANOTHER DIME..... I HAVE SENT 3 E MAILS TO CANCEL YOU AND I WISH TO STOP CEASE DESIST ANY FURTHER PAYMENTS."

She put me on hold.......

5 minutes later she came back said "you have been cancelled.... goodbye." and hung up.

__________________
I just love people who use the excuse "I use/do this because I LOVE the feeling/joy/happiness it brings me" and expect you to be ok with that as you watch them destroy their life blindly following. My response is, "I like to put forks in an eletrical socket, just LOVE that feeling, can't ever get enough of it, so will you let me put this copper fork in that electric socket?"

zen_tom

You should be able to call you rCC company and have them 'undo' your payments. I've seen things on my cc statement before, that I didn't recognise, and when I queried it with my cc co, they said they'd look into it. Later they came back to me with xyz information, saying did I want to proceed with a fraudulent claim. I said yes I would, they repaid me my money, and the matter was dealt with between the cc co and the people who billed my card.

Credit Card companies need to operate on a general layer of trust between their customers, and the businesses who pay them for making their payments easier. If enough fraudulent claims are logged with the cc company, they will withdraw their business from the people paying them to do their transactions.

Anyway, the point is, you should be able to get your money back.

BigBen

Brutal, buddy.

This sounds like a fraud thing, if they haven't provided you with a service!

My credit card protects me from this kind of thing. I would just call my CC company and say:

These charges are fraudulent. I am not paying for them.

And then let Visa sort this company out.

What kind of fraud protection does your CC company provide?

In a nutshell (look at me, I'm in a nutshell!) you should not only take this to the attourney general's office, but sic the dawgs on this company.

__________________
3.141592654
Hey, if you are impressed with my memorizing pi to 10 digits, you should see the size of my penis.

pan6467

My CC company (MC) did say they could send me a dispute form and would investigate it. I do plan to do that, Monday.

__________________
I just love people who use the excuse "I use/do this because I LOVE the feeling/joy/happiness it brings me" and expect you to be ok with that as you watch them destroy their life blindly following. My response is, "I like to put forks in an eletrical socket, just LOVE that feeling, can't ever get enough of it, so will you let me put this copper fork in that electric socket?"

pan6467

So I went to their website and wrote them a letter on their "contact us" link.......

Guess what I got back as "undeliverable"?

__________________
I just love people who use the excuse "I use/do this because I LOVE the feeling/joy/happiness it brings me" and expect you to be ok with that as you watch them destroy their life blindly following. My response is, "I like to put forks in an eletrical socket, just LOVE that feeling, can't ever get enough of it, so will you let me put this copper fork in that electric socket?"

pan6467

More investigations on my end show this company is ALL over the 'net as scam artists and have been cheating folks for as far back as 2003.

Also, of interesting note, they seem to be owned/affiliated with none other than EXPERIAN, the credit reporting company.

I talked to my MC bank provider and they are sending forms out to me today to dispute. The guy was extremely nice and said that he has had quite a few people calling him about this company.

When I told him about my phone conversation and e-mails he said that he would e-mail his supervisor and see if there was a way they could inform and warn their clients (he may have been BSing me about that, but it made me feel better).

$12 doesn't seem like much but when you are watching what you are spending and this charge keeps coming up, even after you have cancelled it (or done what THEY told you to do to cancel it), it pisses you off.

IF ANYONE ELSE HAS HAD ANY EXPERIENCES WITH THIS COMPANY PLEASE LET ME KNOW.

IF THERE ARE ANY LAWYERS ON TFP THAT HANDLE THESE TYPE OF CASES AND CAN OFFER ADVICE IT WOULD BE DEEPLY APPRECIATED.

__________________
I just love people who use the excuse "I use/do this because I LOVE the feeling/joy/happiness it brings me" and expect you to be ok with that as you watch them destroy their life blindly following. My response is, "I like to put forks in an eletrical socket, just LOVE that feeling, can't ever get enough of it, so will you let me put this copper fork in that electric socket?"

ngdawg

Pan, by doing a domain search for the name, I came up with this info:
Link

Registration Service Provided By: Registerfly.com
Contact: support@registerflysupport.com
Visit: http://www.registerfly.com

Domain name: liberatingyourdebt.com

Registrant Contact:
RGC Holdings Inc.
Ryan Carson (ryanc@prerunners.net)
+1.9492922947
Fax:
31441 Santa Margarita Pkwy.
Ste A - 212
Rancho Santa Margarita, CA 92688
US

Administrative Contact:
RGC Holdings Inc.
Ryan Carson (ryanc@prerunners.net)
+1.9492922947
Fax:
31441 Santa Margarita Pkwy.
Ste A - 212
Rancho Santa Margarita, CA 92688
US

Technical Contact:
RGC Holdings Inc.
Ryan Carson (ryanc@prerunners.net)
+1.9492922947
Fax:
31441 Santa Margarita Pkwy.
Ste A - 212
Rancho Santa Margarita, CA 92688
US

Billing Contact:
RGC Holdings Inc.
Ryan Carson (ryanc@prerunners.net)
+1.9492922947
Fax:
31441 Santa Margarita Pkwy.
Ste A - 212
Rancho Santa Margarita, CA 92688
US

Status: Locked

Name Servers:
dns1.name-services.com
dns2.name-services.com
dns3.name-services.com
dns4.name-services.com
dns5.name-services.com

Creation date: 01 Oct 2004 20:49:28
Expiration date: 01 Oct 2006 20:49:28

The data in this whois database is provided to you for information
purposes only, that is, to assist you in obtaining information about or
related to a domain name registration record. We make this information
available "as is," and do not guarantee its accuracy. By submitting a
whois query, you agree that you will use this data only for lawful
purposes and that, under no circumstances will you use this data to: (1)
enable high volume, automated, electronic processes that stress or load
this whois database system providing you this information; or (2) allow,
enable, or otherwise support the transmission of mass unsolicited,
commercial advertising or solicitations via direct mail, electronic
mail, or by telephone. The compilation, repackaging, dissemination or
other use of this data is expressly prohibited without prior written
consent from us. The registrar of record is eNom. We reserve the right
to modify these terms at any time. By submitting this query, you agree
to abide by these terms.
Version 6.3 4/3/2002


Now you have the owner's name, phone number, email address and with one quick call, can probably get all the money credited back. Just mention you have contacted your attorney (doesn't matter whether you did, you just have to sound serious)

__________________
Don't blame me. I didn't vote for either of'em.

pan6467

Thank you NG..... I am deeply appreciative of the help.

Hope someday I may repay you in kind.

__________________
I just love people who use the excuse "I use/do this because I LOVE the feeling/joy/happiness it brings me" and expect you to be ok with that as you watch them destroy their life blindly following. My response is, "I like to put forks in an eletrical socket, just LOVE that feeling, can't ever get enough of it, so will you let me put this copper fork in that electric socket?"

Bill O'Rights

Y'know...now that you mentioned Experian...I seem to remember something on the local news about this. I think (I wasn't really paying that much attention) that they're selling "customers" some service or another, under the guise of a "free" credit report, which they are bound, by law, to give up once a year anyway. Now I wish I'd have paid more attention.

__________________
"I distrust those people who know so well what God wants them to do because I notice it always coincides with their own desires." - Susan B. Anthony

"Hedonism with rules isn't hedonism at all, it's the Republican party." - JumpinJesus

It is indisputable that true beauty lies within...but a nice rack sure doesn't hurt.

arch13

I'll take a crack at this one as I just received my free credit report.
A free credit report is just that. A list of all your open account, all recent credit inquiries, and and negative notes from the last seven years.


It does not contain your credit score. Nor is it supposed to. The bill was passed by congress allowing you to see your report to find out about your various credit accounts status, and see any problems that may have occured or mistakes made. Congress did not compell credit companies to provide your credit score as that is irrelevant to finding and correcting mistakes in your file.

If you want the actual credit score number that you are rated at, Experian willl provide it for $9.00 when you order your free report.
The page offering it even says in large bold text that this is not a required step. The radio button at checkout for your free report is defualted to "No Thankyou" to order your score unless you opt in and pay.

As for your ordeal Pan,

Contest it with MasterCard, file a complaint with the BBB in your state and the state where the company is headquartered, and contact your local attorney general in your state to file a complaint that the AG may choose to act on if they so desire.

__________________
Seen on an employer evaluation:

"The wheel is turning but the hamsters dead"
____________________________
Is arch13 really a porn diety ? find out after the film at 11.
-Nanofever