Problems with deposits at ATM - Tilted Forum Project Discussion Community

cojobo · 08-30-2004, 08:16 PM

Last weekend I did twice times some cash to my chcking account by using an ATM (both times the same sum).

After the second payment I made a balance inquiry and I saw that only one payment was booked (or both times half of the amount or whatever).
I have no receipts of these transaction.

What should I do best know? Shoul I wait a few days and hope that the problem will be esolved by an internal bank controll or should I better place an request for an official revision or something like that?

Thanks for your help.

Merlocke · 08-30-2004, 10:55 PM

Quote:

Originally Posted by cojobo

Last weekend I did twice times some cash to my chcking account by using an ATM (both times the same sum).

After the second payment I made a balance inquiry and I saw that only one payment was booked (or both times half of the amount or whatever).
I have no receipts of these transaction.

What should I do best know? Shoul I wait a few days and hope that the problem will be esolved by an internal bank controll or should I better place an request for an official revision or something like that?

Thanks for your help.

Rule #1 - Don't trust Anyone - or Anything. ALWAYS keep your receipt. It's your only hard evidence.

I'd go to the bank directly and explain what happened. Which bank are you dealing with?

08-30-2004, 08:16 PM	#1 (permalink)
cojobo Upright	Problems with deposits at ATM Last weekend I did twice times some cash to my chcking account by using an ATM (both times the same sum). After the second payment I made a balance inquiry and I saw that only one payment was booked (or both times half of the amount or whatever). I have no receipts of these transaction. What should I do best know? Shoul I wait a few days and hope that the problem will be esolved by an internal bank controll or should I better place an request for an official revision or something like that? Thanks for your help.