Half-Life 2 Paged Pool Memory Issues - Tilted Forum Project Discussion Community

Bonzo · 02-14-2008, 06:48 AM

I've been having trouble getting Half-Life 2: Episode One to run properly. I've visited the Steam support website and they suggested that if the paged pool memory when the game is running is larger than 150 MB that the system is using too much paged pool memory. They suggest ending processes that use paged pool memory, but I'm hesitant to start mucking about with system processes, especially if I'm unsure of which ones are essential and which ones aren't.

From Steam Support website:

Quote:

"If you have determined that your system is using too much paged pool memory, you can resolve the issue by closing processes that are using paged pool memory. You may determine which processes are using paged pool memory by watching the Paged Physical value as you close a process."

If anybody has any suggestions I'd appreciate it. I do not know what system information you need, but some other websites have suggested I run these and post.

Code:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:24:55 PM, on 2/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ActivIdentity\ActivClient Mini\acachsrv.exe
C:\Program Files\ActivIdentity\ActivClient Mini\accoca.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\IFXSPMGT.exe
C:\WINDOWS\system32\IFXTCS.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\lkcitdl.exe
C:\WINDOWS\system32\lkads.exe
C:\WINDOWS\system32\lktsrv.exe
C:\Program Files\National Instruments\MAX\nimxs.exe
C:\WINDOWS\system32\nipalsm.exe
C:\Program Files\National Instruments\Shared\Security\nidmsrv.exe
C:\WINDOWS\system32\nisvcloc.exe
C:\Program Files\National Instruments\Shared\Tagger\tagsrv.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\nipalsm.exe
C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\TEMP\OV8E2C.EXE
C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\ActivIdentity\ActivClient Mini\accrdsub.exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\Trend Micro\OfficeScan Client\Pccntmon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ActivIdentity\ActivClient Mini\acevents.exe
C:\WINDOWS\system32\ctfmon.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
D:\Azureus\Azureus.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\VideoLAN\VLC\vlc.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\notepad.exe
G:\KeePass Password Safe\KeePass.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

Code:

--------[ EVEREST Corporate Edition ]-----------------------------------------------------------------------------------

    Version                                           EVEREST v4.20.1170
    Benchmark Module                                  2.3.212.0
    Homepage                                          http://www.lavalys.com/
    Report Type                                       Quick Report [ TRIAL VERSION ]
    Computer                                          COMPUTER_NAME
    Generator                                         USER_BONZO
    Operating System                                  Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
    Date                                              2008-02-14
    Time                                              15:34


--------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
      Computer Type                                     ACPI Multiprocessor PC  (Mobile)
      Operating System                                  Microsoft Windows XP Professional
      OS Service Pack                                   [ TRIAL VERSION ]
      Internet Explorer                                 7.0.5730.11 (IE 7.0)
      DirectX                                           4.09.00.0904 (DirectX 9.0c)
      Computer Name                                     COMPUTER_NAME
      User Name                                         USER_BONZO
      Logon Domain                                      [ TRIAL VERSION ]
      Date / Time                                       2008-02-14 / 15:34

    Motherboard:
      CPU Type                                          Mobile DualCore Intel Core 2 Duo T5600, 1833 MHz (11 x 167)
      Motherboard Name                                  Hewlett-Packard HP Compaq nw8440 (GJ938US#ABA)
      Motherboard Chipset                               Mobile Intel Calistoga-PM i945PM
      System Memory                                     [ TRIAL VERSION ]
      BIOS Type                                         Unknown (12/19/06)
      Communication Port                                Communications Port (COM1)
      Communication Port                                ECP Printer Port (LPT1)

    Display:
      Video Adapter                                     ATI MOBILITY FireGL V5200  (256 MB)
      Video Adapter                                     ATI MOBILITY FireGL V5200  (256 MB)
      3D Accelerator                                    ATI Mobility FireGL V5200 (M56GL)
      Monitor                                           Generic Television
      Monitor                                           Plug and Play Monitor [NoDB]

    Multimedia:
      Audio Adapter                                     Analog Devices AD1981HD @ Intel 82801GBM ICH7-M - High Definition Audio Controller [A-1]

    Storage:
      IDE Controller                                    Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
      IDE Controller                                    Intel(R) 82801GBM SATA AHCI Controller
      IDE Controller                                    Texas Instruments PCIxx12 Integrated FlashMedia Controller
      Storage Controller                                SCSI/RAID Host Controller
      Disk Drive                                        Maxtor OneTouch II USB Device  (189 GB, USB)
      Disk Drive                                        Sharkoon Flexi-Drive EC2 USB Device  (980 MB, USB)
      Disk Drive                                        ST980825AS  (80 GB, 7200 RPM, SATA)
      Disk Drive                                        WD 5000AAKB Externa USB Device  (465 GB, USB)
      Optical Drive                                     TSSTcorp CD/DVDW TS-L632D  (DVD+R9:6x, DVD+RW:8x/8x, DVD-RW:8x/6x, DVD-ROM:8x, CD:24x/24x/24x DVD+RW/DVD-RW)
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Cynthetiq · 02-14-2008, 07:50 AM

you've got a lot of security apps listed. you should be able to safely disable those while playing HL2.

Also itunes can be disabled as well.

Nimetic · 02-15-2008, 11:00 PM

Gee - you've a lot of stuff going there.

Hows about shutting Azureus, Outlook and Firefox (just for a start).

Then, I'd suggest getting a few numbers. You can see memory use in ye olde windows Task Manager. Although it doesn't show much initially, it has an option to add more columns (very important that bit). Alternatively - if you like seeing what is going on, the program "ProcessExplorer" from www.sysinternals.com is great. They're owned by M$ now, but it's still a favourite of mine.

Hopoe that helps.

Bonzo · 02-16-2008, 07:14 AM

I know I can kill Outlook, my antivirus/firewall, Azureus, and iTunes... not like I am using those while I am zoned in on the screen. My problem still persists.

I have ProcessExplorer- the website I linked recommended it, hence I saw the total paged pool memory usage. Funny it doesn't show individual paged pool memory usage though.

I'll be damned, task manager really does have extra columns. When I get back to my laptop at home I will kill some more stuff and get back to you guys. Thanks for the help so far.

02-14-2008, 07:50 AM	#2 (permalink)
Cynthetiq Tilted Cat Head Administrator Location: Manhattan, NY	you've got a lot of security apps listed. you should be able to safely disable those while playing HL2. Also itunes can be disabled as well. __________________ I don't care if you are black, white, purple, green, Chinese, Japanese, Korean, hippie, cop, bum, admin, user, English, Irish, French, Catholic, Protestant, Jewish, Buddhist, Muslim, indian, cowboy, tall, short, fat, skinny, emo, punk, mod, rocker, straight, gay, lesbian, jock, nerd, geek, Democrat, Republican, Libertarian, Independent, driver, pedestrian, or bicyclist, either you're an asshole or you're not. What's the best nation in the world? DO-NATION!

02-15-2008, 11:00 PM	#3 (permalink)
Nimetic Junkie Location: Melbourne, Australia	Gee - you've a lot of stuff going there. Hows about shutting Azureus, Outlook and Firefox (just for a start). Then, I'd suggest getting a few numbers. You can see memory use in ye olde windows Task Manager. Although it doesn't show much initially, it has an option to add more columns (very important that bit). Alternatively - if you like seeing what is going on, the program "ProcessExplorer" from www.sysinternals.com is great. They're owned by M$ now, but it's still a favourite of mine. Hopoe that helps.

02-16-2008, 07:14 AM	#4 (permalink)
Bonzo Upright	I know I can kill Outlook, my antivirus/firewall, Azureus, and iTunes... not like I am using those while I am zoned in on the screen. My problem still persists. I have ProcessExplorer- the website I linked recommended it, hence I saw the total paged pool memory usage. Funny it doesn't show individual paged pool memory usage though. I'll be damned, task manager really does have extra columns. When I get back to my laptop at home I will kill some more stuff and get back to you guys. Thanks for the help so far.