Pizza delivery charges
Alright, here is my dilemma as a poor college student. Papa John's charges now $1.50 for a "delivery charge." Now, does the driver get this money, or is it going into the shareholder's pockets? This matters for the tip of the driver, if he/she is getting $1.50 already, no tip is necessary, maybe a move by PJ to eliminate drivers getting stiffed.
Anybody here have any inside info on where exactly the money goes? |
I suspect the 1.50 factors in to the mileage for them paying back the driver for gas, car maintenance, etc.
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Soccer, sorry to sidetrack things but what pizzas do you order from PJs? The few I've had from them here and in California compared favorably with wet cardboard. Maybe.
As to delivery charges, I've noticed more places adding them or limiting delivery distance since gasoline stuck to the roof. |
I am just wondering how much, if any, of the fee goes to the driver. If all of it does, then it is considered a "forced tip" and maybe shouldn't tip another $2.
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This site details many of the myths of pizza delivery. It's a good read, plus it has a lot of cool delivery stories. The short of it is that pizza delivery drivers usually do more for you than a resteraunt waiter does, and pizza delivery is one of the 10 most dangerous jobs in the US. Police officer and fireman doesn't make the top 10 list, to put that in perspective. So at least tip them like you would a waiter, if not more. :)
http://tipthepizzaguy.com/ |
Here where I am, Papa Johns is really good, and i've not seen any delivery charge... unless they've JUST started this, very recently.
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Toaster126, interesting link.
I believe this link is most relevant to the USA. Not sure how it is in Amsterdam, NL. |
There are delivery charges in the UK for some items too. Bastards.
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Papa John's adds $1 fee for delivery
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i started getting in the habit of picking up my orders if possible. no delivery, no tip.
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fuel surcharges???? why don't they just increase costs of products???? People don't seem to get the idea that the product is costing more they just see the fuel surcharge and don't attribute it to the cost of the goods inclusively.
I've seen this all over the Northeast from delivery of heating oil, groceries, Home Depot... *sigh* |
I used to work at a local pizza place. When the gas prices went through the roof last year, the owner raised the delivery charge. At our store, the driver did get to keep a portion of the delivery charge, but simply so he/she could fill up their car so they could keep delivering all day/night.
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When I worked at Domino's when I was in college we got 3$ for every pizza delivered - this was incorporated into the price as a delivery charge. Now I've noticed that the Domino's around here (as well as most pizza places) now charge this as an extra amount.
We also got (and depended on!!) tips as well. Even though there is a 3$ delivery charge I still will tip 3$ on average per order (doesnt matter the size) |
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I think it means is that they pay the driver, the driver makes tips, but then they have to pay them additionally for the gas they use, and since they haven't been able to keep making the money for that they have to make you pay a dollar to reimburse the driver for gas and the like.
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I don't know why people trip out about delivery charges, it's so cheap. You're paying for delivery whether there is a formal charge for it or not. At least they are up-front about it. Drivers get paid hourly plus an amount for each delivery, sometimes it's mileage based, sometimes its a flat rate. Some see this as a 'tip,' it's not. A tip is additional money to show gratitude, hence 'gratuity.'
If they didn't get money from the store, their costs would barely be covered by the pathetic $1-2 tips that so many people give and they'd LOSE money when they deliver to people who don't tip. Overall, a delivery charge makes the most sense. Why should someone who picks up their order subsidize the cost of deliveries? If you don't want to tip, or think that the delivery charge is a tip, get up off your butt and pick it up yourself. |
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I delivered food whilst in college. I got paid hourly and per delivery + tips. The per delivery I was paid is meant to cover gas. As gas prices went up so did my per delivery fee and i was paid more to put it in the gas tank, but I wasn't coming out with a net gain and I doubt the pizza delivery driver is either.
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just to clarify, i only made 3$ per delivery plus tips. We were considered 'independant contractors' so we were paid in cash - was up to us to declare. No gas, no mileage.
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When I managed a Little Sleazers back in the day, the driver got half the delivery charge, and the store got half (to help pay is hourly wage). Tips are still a good thing. If you don't want to pay delivery charge AND tip... get off your duff and go pick the pizza up. *shrug*
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(I'm going to take a wild guess that it isn't that different in Belgium, so...) You get paid a bit more than minimum wage, you don't have your own insurance, your own vehicle *or* your own gas to pay, since the law here requires that the business provides these items for you. No tip is ever included in the bill from the start though, so that seems to stay the same. I think the big difference tho, is that around here, they can't pay you less than minimum because it's expected you'll be tipped. (That's one thing I find totally idiotic about the system in the US, that they'll pay you less than minimum wage, because they expect people will tip you... Why is it called minimum wage then?) I've read the page about tipping and reasons why... Apart from it being extremely inflated, and contradictory in half what it says, I can certainly agree with the first point: "It shows you appreciate the service. " Sadly, most people don't... |
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they just don't want to make it appear that they have "increased" their prices since it's an "add on" fee. the costs of deliveries for their trucked in goods cost them plenty but there's no surcharge there. that definitely affects their bottom line. |
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Ditto. It'll be fresher, too. I pick mine up; if they tell me on the phone it'll be 20 minutes, I get there in 15, and they're usually taking it out of the oven just as I pay. There are times when we do order pizza with delivery -- because we're just too damn lazy or it's pissing rain. Then I tip 20 percent -- maybe 25 if it's crappy outside and I had a coupon. |
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I emailed the Papa John's website and they forwarded it to some department on where exactly the money goes. I'll let this board know the answer from them when I receive a response. If the money goes straight to the driver, then I feel as if that is the "tip" and none extra is necessary.
On a side note, delivery charges vary from location to location and from different franchises. In some places it might be $1.00, others $1.50. Where I order from it was recently increased to $1.50 which I feel is quite ridiculous. If i order a pizza that costs $7, then you add in the $1.50 delivery charge, plus ~$0.75 for tax, and ~$1.50 for the driver tip, you reach ~$10.75 for a $7 item. Using those numbers, 35% of the money is paying for the delivery, which IMO, is too much. |
It doesn't cost the driver a percentage to deliver you food. It's a fixed cost. How far do you live from the store? What is a reasonable rate to assume as a cost per mile? My work (an engineering company) pays us about 42 cents/mile when we have to use our own car. Therefore with $1.50 for a delivery charge the driver is losing money if the round trip distance is more than 3.5 miles. Think about that before you decide that $3 is too much.
I don't want to be rude or anything but if all you are giving a driver is a buck fifty (plus delivery charges), they'd prefer that you just pick it up yourself. /By the way, $3 is 27.9%, not 35%. The driver does not get the sales tax. //My last delivery job was great, about 80% of the customers tipped at least $5 and they didn't complain about delivery charges ($2.50). The thing that sucked was that the store was pretty new and the runs averaged 10 miles round trip. |
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I don't understand all this tipping (Uker), tipping is meant to encourage good service by rewarding service above and beyond the call of duty, generally a delivery driver is doing their job and little more (heavy rains, snow etc I normally tip, I didn't want to go out in it so its nice that someone is willing). Now I know its different across the pond but where does the "tip everyone" culture come from, surely a job well done is enough?
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:lol: :lol: :lol: :lol: Unless doing so made it very inconvenient to me, I did my best to make sure that orders were delivered in descending order of what that house usually tipped me (yes, if you are a semi-regular customer, we see the address and know ahead of time what you usually tip). The cheap tippers or non-tippers got the pie that sat in my car for 20 minutes (if I even took it with me to begin with) while I delivered the fresh stuff to the good customers. If you are a regular customer somewhere, I don't understand how you can think that consistantly tipping good/bad won't effect your level of service. Frankly, it wasn't worth my time to take a delivery if it meant I'd only get a couple bucks out of it. I was more than happy to let it wait for 10 minutes while the next one comes out. Even if it was a bad tip also, at least then you'd have two bad tips instead of one. People who tip well get their orders rushed out the door: you know you'll do well on that one so it makes sense to go and hope there are more when you get back. |
Well, I forgot about the sales tax. So toss those percentages out. But the Papa John's nearest my college is 1.45 miles away. For reference, let's say the gas price is $2.50. That is $0.125/mile, and in my case, 18 cents in gas money. But for the sake of argument, let's round up to 50 cents to ass in oil changes/repairs/etc. So the driver is receiving already a $1.00 tip in the form of an automatic charge.
One of the main focuses of this discussion would be when is a tip qualified, and there is another lengthy thread about that. I think a tip should be given, but as kutulu said, the better tippers receive faster pizza. In that logic, the poorer tippers have no reason or motivation to tip more as their pizza takes longer. |
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the pizza place close to my house, doesnt charge a delivery fee at all plus they promise if your pizza is not at your house,piping hot, half an hour after placing yoru order, the pizza is free.
but, if they do charge, it probably goes towards the pizza delivery guys' petrol usage, if he's using he's own car and toward the company's petrol usage if the company supplies the car. i feel that even though they do charge a delivery fee, i am obliged to give them a tip because the money that they use for the petrol is not exactly for them.but so they can deliver pizza to your house. tip comes in afterwards in that he/she took the time to actually bring the pizza to our houses, still hot out of the oven, because we were to lazy to go and get it ourselves. |
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add to that list ...hairdressers also get tipped, and taxi drivers - door men of buildings, maintenance staff of buildings at the holidays, newspaper delivery people at the holidays... |
You know what burns me? Places that expect to get tips when YOU, yourself go to pick up a carry out order. Its taken me two years to convince Dave NOT to leave a tip....and he still does it sometimes at waffle house. Chinese places are the worst about it, they get really sucky around here if you go to pick up food and you dont leave a tip.
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Oh, and how could I forget, don't forget to tip your belly dancers!! :D |
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