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Old 02-20-2004, 11:01 AM   #1 (permalink)
Shokan
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Location: Canada
security procedures in a retail enviroment

Please tell me my store isn't the only retail store that does this. I will not name the store for obvious reasons. But it is a multi-million dollar corporation.

My store's policy regarding theft is....well...non-existent. This is as best as I can describe it.

1) If it happens and only you see it, you cannot approach them. You need at least another person to see it in order to stop that person, otherwise its "harrassment".

2) If the alarm goes off and you see someone running from the store, you cannot chase them down. ( Understandable, though. They could have a weapon.)

3) The cameras are useless. They capture at 1 frame per second, and there any many, many blindspots in the store. The cameras are also extremely blurry and there is no way you could identify someone's face from them.

So basically, if someone comes into the store, steals something and runs out, they get away cleanly. As long as they don't do something stupid like drive away in a car, or come back the next day, there is no way we can catch them.

Management's view on it is that its "acceptable losses", yet they continue to pound into our heads the importance of security. My boss told me this, and I quote, "The point of our security is deterrance, not to actually do anything if it happens." Does this seem contradictory to anyone besides me? If I didn't have morals which prevented me from stealing from my employer, or anyone else for that matter....I could so much stolen stuff in my house right now. Hell, I could make it a business.

So here's my question. Is this normal in multi million dollar retail stores? Or is my store incredibly stupid?
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