Check out ghoststudy.com forums.
Post the pics @ this link:
http://pub105.ezboard.com/fghostystudyloungefrm13
They go nut's over pics like this. Maybe they can give some advice on her situation.
Have her take a few more pics with the lights on also.
But that is a weird pic. Looks like it has green eye's er eye, and is wearing some kinda tall hat. 2nd pic it's looking away for the cam.
Creepy..