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Dano069 · 02-09-2004, 07:02 AM

I agree. The time for hand holding is over! When I go out on service calls, I'm always pleasant and take the time to explain what happened and why. I guess I'm fortunate because my users have started to solve their own problems or, at least, I can walk them through the solution without them asking where the any key is or I can't find my desktop. It wasn't always like this. Let's not forget the "id10t" or "Pebkac" errors.

I think part of the problem is the marketing campaigns put out by the various computer manufactureres. "It's so easy to operate our system. It does this and that for you. Even a child can fix it!" That last one really bugs me, especially since it's an AOL commercial.

02-09-2004, 07:02 AM	#33 (permalink)
Dano069 is Nucking Futs! Location: On the edge of sanity	I agree. The time for hand holding is over! When I go out on service calls, I'm always pleasant and take the time to explain what happened and why. I guess I'm fortunate because my users have started to solve their own problems or, at least, I can walk them through the solution without them asking where the any key is or I can't find my desktop. It wasn't always like this. Let's not forget the "id10t" or "Pebkac" errors. I think part of the problem is the marketing campaigns put out by the various computer manufactureres. "It's so easy to operate our system. It does this and that for you. Even a child can fix it!" That last one really bugs me, especially since it's an AOL commercial. __________________ I may look attentive, but I'm taking peeks down your blouse faster than the human eye can follow. Last edited by Dano069; 02-09-2004 at 07:05 AM..