That's why one can't get that 5 bucks back anymore. Some genious in corporate accounting figured out how many million dollars the company could keep, all from a simple change in "policy."
The formula goes like this: 100k people buy gift cards, if even 5% leave X dollar amount on the card (and forget to use it) the the company will clear $XX$.
That kid problably got a promotion.
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I can sum up the clash of religion in one sentence:
"My Invisible Friend is better than your Invisible Friend."
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