Oh yes I've had the
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"couldn't complete command."
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thing a few times. Ok to burn DVD's I use Ulead DVD Workshop. I have tried lots of other software but this seems to work best.
For VCD's I use Nero, again after a lot of trial and error this is the best one.
ps - It also make a big difference what DVD disks you use - I have tried Datawrite but these seemed to stick a lot. I now buy Ritek DVD's and I haven't had a problem with them so far.