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Well, there is a pretty good book called The Five Dysfunctions of a Team. Small book that tells a story, kind of like Who Moved My Cheese, only a real life-type story (fictional, of course). One of the dysfunctions is team members holding each other accountable.
Good luck!
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If you're wringing your hands you can't roll up your shirt sleeves.
Stangers have the best candy.
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