Quote:
Originally posted by Yalaynia
Everyone knows what a statement looks like, it breaks down what you have used and bills you accordingly. Well we used suchandsuch amount of gas total cost 45 bucks. Carrying charge 139 bucks , transporting charge 89 bucks, storage 20 bucks. So we are sitting looking at a bill for 293 dollars and only used 45 bucks in gas.
Just seems funny they go into debt and bill us for it, we go into debt and we cant hit up someone to pay it for us unless you claim bankrupt.
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While I don't agree with them recouping money from their customers for their own mistakes, here are some things you might want to think about
:
1) obviously your natural gas is not the only commodity you're buying from the provider. You're indeed paying them to get it to your house, which includes carrying costs, storage costs and the like.
Also...
2) If they have it broken down like that, it may be for a very good reason (other than legislative reasons). Are there other companies which compete for gas service in Hamilton? (Not being an Ontarian anymore, I don't know the answer to this) If so, check their carrying and storage charges. It might do well to switch companies and let your soon-to-be-former company what you think of their little revenue-generating strategies. Of course, this only works if you've got a competitive market.
3) Write to the Ontario Energy Board, or Energy Probe (in Toronto), or whatever ratepayer-defending organisation is nearby.
Best of luck... and down with gouging utility companies!