Uggghhh. Tech support stories. I don't even want to THINK about that crap. I got duped into doing it for a while. I was hired as a system administrator, but instead spent almost my whole day on the phone dealing with moronic customers. That is the most infuriating job ever. There's nothing worse than doing brainless work and having your time wasted by complete morons as more and more of them keep calling.
After about 6 months of tech support, it finally came to an end after a particularly annoying hour long phone call. I nearly punched a hole in the wall and yelled about how much I hate stupid people. My boss walked in and started laughing at me. BAD MOVE. I started screaming incoherently at him, then threw one of my business cards in his face and yelled something like "CAN YOU READ THIS?? IT FUCKING SAYS 'SYSTEM FUCKING ADMINISTRATOR', NOT 'PHONE BITCH WHO HAS TALK TO FUCKING RETARDS ALL GODDAMN DAY'!!!" He just kind of walked away stunned. The effect was really good considering I'm generally quite calm and reserved.
A week later he had someone else answering tech support calls, and I still work there. My boss and I get along quite well now that the little....misunderstanding is over with.
I have no idea how you tech support guys are able to handle it. Heavy drinking is my guess.
