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I have a 44 magnum ruger carbine handed down from a few generations back on my in laws side. Ruger sent me a repair manual, and offered to have an upgrade installed without charge. I declined, but they did send me an envelope full of various screws and some sight parts. Took a phone call and serial number.
That's my experience with them. Never sent them a weapon. They are a top shelf company, and one of the best machining, metal and gun smiths around. They're getting sued for 'defective' products, if you believe that. I do know that if you send them a loaded firearm they will notify the authorities and you will be arrested.
-bear
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It's alot easier to ask for forgiveness then it is to ask for permission.
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