Quote:
Originally posted by james t kirk
According to her she paid $1,000 for a PDI (pre delivery inspection)
Supposedly, it's on the invoice.
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Okay, something is wrong here. Maybe it is a Canadian thing, it is possible that they do things differently up there, if it is not something is really wrong.
PDI is pre-delivery inspection. It is included in the destination charge which appears on the MSRP sticker and on the dealership invoice. PDI does not appear as an item on the invoice. Unless things are different in Canada, she either did not see the actual invoice of the car or she is mistaken about it. In the States at least, it is a federal crime for a dealership to misrepresent a vehicles invoice. If she feels particularly vindictive, this may be worth looking into. Though it is unlikely she can provide much evidence.
On the MSRP sticker, the vehicle price is itemized as such:
MSRP: X dollars
Destination charge: $360 (American)
Total vehicle price: X+360 dollars
This may be different in other regions.
The only thing she should have received from the dealership that mentions PDI is a Pre-delivery inspection check list. Filled out and signed by the technician who inspected it and by the sales reprehensive who delivered the car to her. It is just a check list of things the tech is supposed to do before the car can be sold. If you want, I'll see if I can did one up and scan it so you can see what I am talking about. I don't work for Honda anymore, but I might still have one laying around.
If the dealership did charge her an extra $1000 for the PDI, then there is something really sketchy going on and she should probably want to look through all of her paperwork to see if there is any reference to this. She should then contact the Honda Customer Service and complain about it, and the BBB, or whatever consumer advocates are up there.