|
well PDI's are becoming more common as a way for a dealership to bilk money out of their customers. They're universally a ripoff (if they do anything, they look at the tires to make sure one isn't flat). Another of my favorite service charges is the dealer prep fee, usually $100 to $300 (USD). In plain english, this is a car wash (no wax). As a general rule of thumb, don't buy anything they try to sell you once they get you in the finance office.
Oh, and 95% of the time when they try to sell you scotchguard/undercoating/etc, it's already been applied to the car at the factory. The dealership's just doubledipping. Say no.
As for the engine, it sounds like the people at this dealership are dumbasses. Honda Canada however is offering her a new engine. I'd take it to a different Honda dealership and let them do the swap.
|