Quote:
Originally posted by shakran
I agree that replacing the car is ridiculous. If the seat or the door breaks you don't get a new car either. The engine broke. They're willing to give you a new engine. They're fixing what's broken, and they're not trying to pull the usual dealership bullshit of "let's replace a few cheap parts and hope the problem goes away until it's out of warranty." What more do you want? Asking for anything beyond that is pure greed.
Oh and by the way, exactly how in hell did it run for 3700km with no oil without her knowing it? Didn't that big red OIL light tip her off? She could have mitigated the damage if she'd figured out that bright red warning lights indicate a problem.
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Actually they did try to pull the old dealer Bullshit on her. They dumped 4 litres into the crank case and told her that it was good to go, "just keep an eye on it."
Americans are way too nice. I say if you can bitch and scream and they give you a new car, good for you. Why not try it. You've got nothing to loose. I hardly see it as abusing Honda in any way. They will just turn around and sell it as a used car. (Would any of you want to buy it. Maybe then they won't even replace the engine, just fill up the oil.)
And look at it this way.......If you were in this situation, which would you rather have? A replacement engine, or a replacement car.
Maybe they could give her a demo with similar kilometres on it. Then fair is fair in my eyes.
I don't own the car. My friend does. I haven't even seen it. It's at the dealer. They apparently can't find the leak, nor is it burning oil.
So that means it left the factory with low oil. It wasn't dry, apparently it had about a half a litre of oil in it. WTF??
And yes, she did pay them to PDI it. A grand to be exact. I WOULD THINK FOR A GRAND YOU COULD CHECK THE OIL LEVEL.
Funny thing about the oil light. She said to them that the oil light didn't come on. Ready for this. They told her it didn't have an oil light.
Well, it does have an oil light. But oil lights only detect low oil pressure, not necessarily low oil levels. Though driving round corners etc should have caused the oil light to come on I know.
I'd be pissed too. You lay out 35 G's for a new car, you don't expect this kind of grief.
But i would have checked my oil long before 3700 km also.