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start->run->msconfig
disable ALL startups and see if internet is restored.
housecall.trendmicro.com do a free online virus scan if internet is working. then say his computer hdd is failed, along with his mainboard and he has to replace his computer. sell him yours (if slower) and teach him a lesson!
past that, format is mentioned before )
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Over Thinking, Over Analyzing
Seperates the Body from the Mind - MJK
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