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Lasereth · 12-12-2003, 08:53 PM

Are you absolutely sure that the jumper settings are on the HDD and CD-ROM correctly? Misplaced jumpers will cause BIOS to not read the drives at all.

Some motherboards force you to put the HDD on a certain channel on the cable if you only have one HDD. My friend's mobo forces you to put the HDD on the primary cable under slave if it's the only one. Weird, but it's in the manual. BIOS wouldn't detect it otherwise. Your motherboard might have a requirement like that but on a different cable or channel.

And yes, you probably need to worry about this. If BIOS won't recognize the HDD, then WinXP won't either during installation.

Since neither your CD-ROM or HDD are recognized in BIOS, I'd say the jumpers are simply not on the correct setting. Check'em over and over again. If they're on the correct settings, make sure the HDD is on the right cable and setting for your motherboard (if it has a requirement). If none of that works, I don't know what to tell ya! Good thing NewEgg has an EXCELLENT RMA service in case there's something fucked up. It happens...I've sent about $1,500 worth of PC parts back to NewEgg in the past year. Good luck in getting it working!

-Lasereth

12-12-2003, 08:53 PM	#3 (permalink)
Lasereth Knight of the Old Republic Location: Winston-Salem, NC	Are you absolutely sure that the jumper settings are on the HDD and CD-ROM correctly? Misplaced jumpers will cause BIOS to not read the drives at all. Some motherboards force you to put the HDD on a certain channel on the cable if you only have one HDD. My friend's mobo forces you to put the HDD on the primary cable under slave if it's the only one. Weird, but it's in the manual. BIOS wouldn't detect it otherwise. Your motherboard might have a requirement like that but on a different cable or channel. And yes, you probably need to worry about this. If BIOS won't recognize the HDD, then WinXP won't either during installation. Since neither your CD-ROM or HDD are recognized in BIOS, I'd say the jumpers are simply not on the correct setting. Check'em over and over again. If they're on the correct settings, make sure the HDD is on the right cable and setting for your motherboard (if it has a requirement). If none of that works, I don't know what to tell ya! Good thing NewEgg has an EXCELLENT RMA service in case there's something fucked up. It happens...I've sent about $1,500 worth of PC parts back to NewEgg in the past year. Good luck in getting it working! -Lasereth __________________ "A Darwinian attacks his theory, seeking to find flaws. An ID believer defends his theory, seeking to conceal flaws." -Roger Ebert