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How bout apologizing and promising it won't happen again?
But here's the thing. You have to make her see that you know what it was like for her, being neglected like that. How alone she felt, how she probably wondered what was wrong with her, whether you liked her at all, whether she'd done something wrong... TELL her you saw her suffering these things.
In other words, don't apologize for the neglect--apologize for how you made her feel by neglecting her.
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