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I almost always tip 20%. I tip 15% if service is below average, but I usually don't go below 15%.
As for returning food, I don't see how one has to do with the other. I rarely send food back to the kitchen but if it's not the way I ordered it, it goes back - end of story. I paid the price to get the meal the way I asked for it and it's not unreasonable to accept that.
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You have to laugh at yourself...because you'd cry your eyes out if you didn't. - Emily Saliers
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