Tilted Forum Project Discussion Community - View Single Post - The giant sized PS2 troubleshooting thread

bocamper · 12-06-2003, 03:12 PM

OK, alot of us have they same story, but mine has a little twist.

Same thing, after two years, PS2 games stop working, along with DVD's. (PSX and CD's are fine)

So I call Sony, they say it is a KNOWN FLAW and will fix it for free, even though it's out of warranty. I'm geeked, right? Well I send it to them, and 25 working days later...nothing. So I call to bitch, and the tech says, we were awaiting payment. HUH?

Well I explain to him that it was quoted Free of Charge. He does some digging (Probably just went to a supervisor for approval, since the first tech probably didn't note it), and comes back and says, "We'll ship that out today". Five days later, my PS2 is back and I'm killing on TW'04, and Madden.

Fast forward 3 weeks, the thing just quits, disk won't even spin, won't even try.

So I call them again, and they said to just send it back in the package it was shipped to me in, and they will fix again.

So I sit here waiting another 2-3 weeks, hoping it gets back by XMAS, since I am getting 3 games and a network adapter from friends and family.

Hope everybody else has better luck than I.

12-06-2003, 03:12 PM	#36 (permalink)
bocamper Upright	OK, alot of us have they same story, but mine has a little twist. Same thing, after two years, PS2 games stop working, along with DVD's. (PSX and CD's are fine) So I call Sony, they say it is a KNOWN FLAW and will fix it for free, even though it's out of warranty. I'm geeked, right? Well I send it to them, and 25 working days later...nothing. So I call to bitch, and the tech says, we were awaiting payment. HUH? Well I explain to him that it was quoted Free of Charge. He does some digging (Probably just went to a supervisor for approval, since the first tech probably didn't note it), and comes back and says, "We'll ship that out today". Five days later, my PS2 is back and I'm killing on TW'04, and Madden. Fast forward 3 weeks, the thing just quits, disk won't even spin, won't even try. So I call them again, and they said to just send it back in the package it was shipped to me in, and they will fix again. So I sit here waiting another 2-3 weeks, hoping it gets back by XMAS, since I am getting 3 games and a network adapter from friends and family. Hope everybody else has better luck than I. __________________ Have you ever watched "Saved By The Bell" and said, "Boy, I wish I could be more like Screech"?