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if i'm directly talking to someone, I almost always make eye contact. It makes me feel empowered, especially when I am firm in my convictions about whatever we're discussing.
When someone is talking in a group, such as a meeting or presentation, I feel awkward making eye contact, since it's a one way communication rather than a dialogue. I'll usually stare at something and nod when I feel their eyes on me. I try to make eye contact but it just feels weird, as if i'm absorbing the presentator's attention when it should be dispersed to the whole audience.
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