|
I recently had the opportunity to have some dealings w/ msn's customer service dept. This group of people are the most annoyingly polite customer service rep's I have ever spoken with in my life! I asked one of them to check something for me and then thanked him, his response was "You are welcome Mr. Jones, at MSN you are always welcome." This was the tone of the entire 20 minute conversation. I expect customer service reps to be polite when I am the customer, how ever there is such a thing as going waaaay too far.
|