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I'm pretty good at eye contact...I've done a fair amount of public speaking, and its sort of taught me that looking someone in the eye makes you seem more credible. Sometimes its still a little awkward, but I do my best to make eye contact when its appropriate. As OshnSoul said, it's very important, and definetly says, "I'm listening...I respect you."
I've actually practiced for speeches by making eye contact with photographs. They're unblinking and never look away, they can be even more unnerving than real people. But, maybe that's my own neuroses.
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"With all its sham, drudgery, and broken dreams,
it is still a beautiful world.
Be cheerful. Strive to be happy."
-Desiderata
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