I don't know where to send it, but I was just talking to a guy today that told me about his problem. First his PS2 stopped reading DVD's, then like a moth later wouldn't even read game discs. He told me that the laser gets out of adjustment over time. He had his for like 1.5 years before it flipped out. I know this doesn't help you, I just wanted to let you know it seems to be a common problem. Good luck.
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