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charliex is correct. I had a Microsoft Intellimouse that died on me after like a year and a half. It was a rev 2.0. I called MS tech support, they transferred me to someone else who logged my complaint. Five days later I had a brand new rev 3.0 Intellimouse. The cost to me was zero. I think MS knows that there are defects in their older mice. But whatever, they did right by me.
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