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You sure the discs are being burned? Not meaning to sound patronizing but I had a client who has saying her discs were not being recongnised- "This device is not ready", turned out that she thought that copying a file and pasting it to the CD-R drive (in Windows Explorer) was how you burnt a CD. Thing is, Win Ex would tell you that you can't do that anyway. In the end I bought her Nero and away she went on a pirating spree.
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