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I've never had my order messed up, and I often order non-standard burgers. On the other hand, I used to work at Burger King and screwed up while making special burgers from time to time. When you've been making burgers non-stop all day, it becomes almost subconsious: put the bun in the toaster, mark the wrapper, put the meat on the bottom of the bun, nuke it, mayo, lettuce tomato on the top, take the bottom half out of the microwave, pickle, sauce, onion, put together, wrap, repeat. I actually made a burger with my eyes closed once as an experiment, and it came out pretty well. Got pretty quick too. Timed myself once and from the time the bun came out of the toaster to the time it finished microwaving and was in the heat chute, it took I think it was 13 seconds to make a Whopper Jr.
Anyway the whole process became so automatic that sometimes I'd forget that a burger was supposed to be special two seconds after marking the wrapper. I didn't do it often, but accidents happen from time to time. Fast food staff are human too.
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I'm not lazy, I'm "motivationally challenged."
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