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I would never buy an Alienware myself, but that's only because I can build the same $3,110.00 system for about $900.00 by doing a little research. And tech support? I'm my own tech support. Besides most of the parts in home built computers have warranties.
I don't think they suck for making a profit, but they do suck for PEOPLE IN THE KNOW. I'm actually kindof jealous of them for realizing that the general public follows form over function when it comes to technology.
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