PDF is...
-- Cross-platform (PDF = portable document format)
-- Safe and secure (no getting a macro virus like with Word)
Acrobat Reader and Acrobat have been solid on all of my various Windows versions. Your mileage may vary.
PDFs created from applications like Word and Excel are small. If you're trying to scan text or a photo the PDF may be big - that's more the case of your scanner settings than it is the PDF.
I'm still not sure if anyone presented a "better" format that is cross-platform and widely known (aside from PostScript). Not much of a point to use something no one else uses.
Besides, I'm not sure the majority of users have a need to create PDFs. People in sales and graphics have a need.
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