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I tend to tip pretty generously if I feel I actually got good service. Otherwise I'll just go with a flat 10% "Wow you did your job!" tip that I feel I do more out of obligation than anything else. Rarely do I actually get bad enough service that I won't tip at all, but it's happened from time to time. I personally think it's an annoying custom, because it's gotten to the point where a customer is a jackass if they don't tip for even sub-mediocre service. However, it's not as bad in the U.S as it is in Europe. In all my experiences over there, they expect a tip for every damn little thing that goes on. It's like you're walking down a sidewalk, and someone coming the opposite direction doesn't bump into you. Next thing you know, he's holding his hand out waiting for a few pounds.
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