|
I've done ISP tech support as well. Holy crap is that ever a lousy job.
If they called wondering why they couldn't get their printer to work or whatever, I'd just tell them that we only handle issues directly relating to their Internet connection. If I was feeling really nice I'd give them the manufacturer's website/phone number and that would always get them off my back. I've never felt any need to use a bunch of bullshit words to make them go away.
|