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I like MS Word, but there have been times where my resume didn't end up as I sent it. Meaning, Word did not keep the format on someone else's computer. My guess is that their settings were different. I now do both - .doc format and .pdf format. Acrobat Reader is free and most or many people have it or can easily get it. I have found sending it as .pdf file saves in KB used as well as maintaining the original format you had.
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