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I also work in the business, and have to pretty much agree with TM875. The numbers are a bit high, but other than that, he's pretty much right on. What you might note is that with his 10:1 ratio of bad to good salesmen, a dealership with good people will have mostly good people. It's just a question of finding where that is.
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And Shepherds we shall be, for Thee, my Lord, for Thee, power hath descended forth from Thy hand, that our feet may swiftly carry out Thy command. So we shall flow a river forth to Thee, and teeming with souls shall it ever be. In Nomine Patri et Fili Spiritu Sancte.
-Boondock Saints
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