Quote:
Originally posted by etla
I drove 70 kms(at a $1.50 a km both ways plus service call fee) to plug a guys fridge in once. He insisted when I was talking to him on the phone that was the first thing he checked and "what do you think I am, an idiot!?"
I do now 
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It really is sad. A lot of the day-to-day work I do is support work for the shared and dedicated web hosting services my company offers. You should see some of these people--people CHALLENGED by the rigors of Windows XP--trying to deal with stuff like FTP and CGI scripts. Geezo.
But what happens a lot (and sounds like in this case) is they make up their mind in advance what's happened, however nonsensical that is, and anything else you suggest is WRONG, no matter how many times you've seen it or how clear the cause-and-effect is to you. And they'll say stupid things and tell stupid lies because they're RIGHT and you're WRONG (and probably DUMB and a JERK, too). Which makes it all the sweeter to show them the proverbial plug lying on the proverbial floor, two proverbial feet from the proverbial power outlet.