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ssander9 · 08-30-2003, 11:49 PM

Not on topic, but I haven't seen the 'ChuckUFarley' thing in a long time...best I remember it something like chuck you farley and you whole famn damly, go backoff in your own jackyard....

Okay back to topic, Gakface is right, when I started training to work at Dell computers phone support center the first thing we were always told to ask is "Is it plugged in and is the power switched on"....funny thing, that was more often than not the problem.....
and yes the old story about the woman calling in and saying the cup holder on her computer is broken and we need to come out and replace it is a true story. I was even asked why his wireless internet connection didn't work after he went out and bought "the wireless thing"?
Maybe it's because the wireless router doesn't work unless you already have internet service with an ISP, you shit-for-brains...oops sorry...
Ever try to walk an 80 year old woman through trying to reseat the soundcard in her computer because it may have become partially dislodged during shipping causing no sound? or talking to a 15 year old stoned out of his mind during a party when his parents are out of town because he crashed his dads new computer and he only has one day to get it working again before he comes back home...conversation goes something like this..
me: thank you for calling dell computers, how may I help you?
kid: is this the dell dude from tv (while all his friends are laughing like jackasses in the background and loud hiphop music playing)
me: yes it is, dude...did you get your dell?
kid: yeah, i was on the net and downloaded some cool game and now the computer is locked up. you only got one day to fix it.
me: did you try to turn it off and then back on again (reboot)?
kid: yeah, but when i turn it back on it still is on the same screen
me: what screen is that?
kid: hold on i have to get another beer.....its the one that says please wait while installing strip poker
me: where are you turing the computer off and on from, up on the screen or the big computer itself?
To make a long story short...he was turning the monitor on and off instead of the computer. I ended up getting him rebooted and the game uninstalled....while his girlfriend was telling him in the background to get off the phone cause they are smoking a bowl without him.

08-30-2003, 11:49 PM	#16 (permalink)
ssander9 Amplitude Modulator Location: US	Not on topic, but I haven't seen the 'ChuckUFarley' thing in a long time...best I remember it something like chuck you farley and you whole famn damly, go backoff in your own jackyard.... Okay back to topic, Gakface is right, when I started training to work at Dell computers phone support center the first thing we were always told to ask is "Is it plugged in and is the power switched on"....funny thing, that was more often than not the problem..... and yes the old story about the woman calling in and saying the cup holder on her computer is broken and we need to come out and replace it is a true story. I was even asked why his wireless internet connection didn't work after he went out and bought "the wireless thing"? Maybe it's because the wireless router doesn't work unless you already have internet service with an ISP, you shit-for-brains...oops sorry... Ever try to walk an 80 year old woman through trying to reseat the soundcard in her computer because it may have become partially dislodged during shipping causing no sound? or talking to a 15 year old stoned out of his mind during a party when his parents are out of town because he crashed his dads new computer and he only has one day to get it working again before he comes back home...conversation goes something like this.. me: thank you for calling dell computers, how may I help you? kid: is this the dell dude from tv (while all his friends are laughing like jackasses in the background and loud hiphop music playing) me: yes it is, dude...did you get your dell? kid: yeah, i was on the net and downloaded some cool game and now the computer is locked up. you only got one day to fix it. me: did you try to turn it off and then back on again (reboot)? kid: yeah, but when i turn it back on it still is on the same screen me: what screen is that? kid: hold on i have to get another beer.....its the one that says please wait while installing strip poker me: where are you turing the computer off and on from, up on the screen or the big computer itself? To make a long story short...he was turning the monitor on and off instead of the computer. I ended up getting him rebooted and the game uninstalled....while his girlfriend was telling him in the background to get off the phone cause they are smoking a bowl without him. __________________ I never said you had to.