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I've worked retail and sales for a Harley dealership, and the one thing I've always held is this: treat EVERY customer well. Doesn't matter if they've come in to buy four new bikes and a bar-and-shield granfathert clock or a new flint for their zippo, they're still a customer. And the better you treat them the more they'll spend. The guy who comes in today and buys a ten dollar T-shirt might come back next week and buy an Ultra Glide Classic for 20 grand. And if you treated him well, he'll remember who sold him the T-shirt and talk to you about the bike.
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"Then said Joseph to St. Mary, henceforth we will not allow him to go out of the house; for every one who displeases him is killed."
Gospel of the Infancy of Jesus Christ, 20:16
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