We had a reservation for a party of 11 at a favorite restauarant of mine. When we got there the hostess seats us at the table and proceeds to hand us 4 menus. I ask where the rest of them are, and she says that's all they can spare at the moment. I can see a two-foot stack of menus on a table by the hostess podium, and I ask about those. She proceeds to tell me she needs those for other tables.
Every table in the place is packed. There is no way she's going to be seating that many people any time soon, so I ask her to please provide menus for everyone at the table. She refuses. After she's out of sight I actually go up and retrieve seven menus from the pile and hand them out at the table. One of the waitresses actually offers to help me hand them out. Hostess bitch sees the table with everyone looking at a menu, comes up and demands that we give all but four of them back!
I looked her square in the eye and said "How about we give you all 11 menus back, my friends and I find another restaurant to spend about $500 at, and you bring the owner out here to talk with me for a few minutes."
We kept the menus, but she actually had the gall to include a gratuity as part of our bill. I haven't been back since.
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