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My local Pizza Hut used to be a favorite of mine to take the kids and grab pizza dinner. I even wrote their customer service frachise rep a nice e-mail complimenting them on fine service and good food one day.
Since then however they have changed management/owners and the place has gone to shit. My last visit there was my last visit there.
I e-mailed back to the customer service, but the address bounced. Turns out the parent co. used to be called "Tricon" because they had "Pizza Hut", "Kentucky Fried Chicken, and "Taco Bell", but since then have aquired "A&W" and "Long John Silvers" so they changed company name to "Yum".
Their "Yum" website has no contact info for customer service, so I left a note (including my correspondence with customer service from before) and my problems with the local PH. I of course never heard back from them.
Just another small note in the vast wasteland of crappy franchise customer service. And companies wonder why customers are staying away ?? duh!
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